Their website claims that the company serves 3.8 million homes and businesses. They generated £1.16B in pretax profits. So that works out at about £305 per customer for the year. Their TTM gross margins are 50% and their net margins are 30%. From 2012 to 2018 their gross margins were about 10%. Profits have sharply increased since 2019. This coincides perfectly with the run up in crude oil. A very obvious example of profiteering.
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