Hansen, Lawrensen and Shearer bring shame on the BBC

Shearer talking tactics just makes me laugh.

At least Hansen understands from defense.

When I hear Lawro's voice I put the TV on MUTE!

But Lawro does have good predictions!
 
Just had this back from the BBC following my complaint RE: Hansen

Thanks for contacting us regarding ‘Match of the Day Live: Euro 2012: England V Italy’ broadcast on BBC One on 24 June.

We understand you felt the commentators and presenters were biased against Mario Balotelli. We appreciate in your view, they made a series of snide and offensive remarks which were unnecessary.

Mario Balotelli has been a controversial figure throughout his career in both Italy and England. In common with various media and press in both countries, our pundits have acknowledged both his youth and undoubted footballing talent, but have had to comment from time to time on various disciplinary issues both on and off the pitch, and his repeated raw displays of dissent and frustration. Jose Mourinho described him as "unmanageable" and both his current club and international managers - Mancini and Prandelli - have expressed concerns that his talent could go to waste unless he changes his ways. Our team's comments, while sometimes reflecting those concerns, have across the programme been balanced and fair.

Please be assured, we do appreciate your strength of feeling on this. Therefore your complaint has been registered on our audience log. This is a daily report of audience feedback that's made available to many BBC staff, including members of the BBC Sport team, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.

Kind Regards

BBC Complaints
 
MaviAy said:
Shearer talking tactics just makes me laugh.

At least Hansen understands from defense.

When I hear Lawro's voice I put the TV on MUTE!

But Lawro does have good predictions!

Lawro has good predictions ???

He didnt predict 1 liverpool loss last season.
 
GXCity said:
Just had this back from the BBC following my complaint RE: Hansen

Thanks for contacting us regarding ‘Match of the Day Live: Euro 2012: England V Italy’ broadcast on BBC One on 24 June.

We understand you felt the commentators and presenters were biased against Mario Balotelli. We appreciate in your view, they made a series of snide and offensive remarks which were unnecessary.

Mario Balotelli has been a controversial figure throughout his career in both Italy and England. In common with various media and press in both countries, our pundits have acknowledged both his youth and undoubted footballing talent, but have had to comment from time to time on various disciplinary issues both on and off the pitch, and his repeated raw displays of dissent and frustration. Jose Mourinho described him as "unmanageable" and both his current club and international managers - Mancini and Prandelli - have expressed concerns that his talent could go to waste unless he changes his ways. Our team's comments, while sometimes reflecting those concerns, have across the programme been balanced and fair.

Please be assured, we do appreciate your strength of feeling on this. Therefore your complaint has been registered on our audience log. This is a daily report of audience feedback that's made available to many BBC staff, including members of the BBC Sport team, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.

Kind Regards

BBC Complaints

I just had the following reply, good to see its not standard or anything:

Thanks for contacting us regarding ‘Match of the Day Live: Euro 2012: England V Italy’ broadcast on BBC One on 24 June.

We understand you felt the commentators and presenters were biased against Mario Balotelli. We appreciate in your view, they made a series of snide and offensive remarks which were unnecessary.

Mario Balotelli has been a controversial figure throughout his career in both Italy and England. In common with various media and press in both countries, our pundits have acknowledged both his youth and undoubted footballing talent, but have had to comment from time to time on various disciplinary issues both on and off the pitch, and his repeated raw displays of dissent and frustration. Jose Mourinho described him as "unmanageable" and both his current club and international managers - Mancini and Prandelli - have expressed concerns that his talent could go to waste unless he changes his ways. Our team's comments, while sometimes reflecting those concerns, have across the programme been balanced and fair.

Please be assured, we do appreciate your strength of feeling on this. Therefore your complaint has been registered on our audience log. This is a daily report of audience feedback that's made available to many BBC staff, including members of the BBC Sport team, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.

Kind Regards

BBC Complaints
 
Surprise, surprise I had the same response to my complaint:


Thanks for contacting us regarding ‘Match of the Day Live: Euro 2012: England V Italy’ broadcast on BBC One on 24 June.

We understand you felt the commentators and presenters were biased against Mario Balotelli. We appreciate in your view, they made a series of snide and offensive remarks which were unnecessary.

Mario Balotelli has been a controversial figure throughout his career in both Italy and England. In common with various media and press in both countries, our pundits have acknowledged both his youth and undoubted footballing talent, but have had to comment from time to time on various disciplinary issues both on and off the pitch, and his repeated raw displays of dissent and frustration. Jose Mourinho described him as "unmanageable" and both his current club and international managers - Mancini and Prandelli - have expressed concerns that his talent could go to waste unless he changes his ways. Our team's comments, while sometimes reflecting those concerns, have across the programme been balanced and fair.

Please be assured, we do appreciate your strength of feeling on this. Therefore your complaint has been registered on our audience log. This is a daily report of audience feedback that's made available to many BBC staff, including members of the BBC Sport team, channel controllers and other senior managers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for taking the time to contact us.


HOWEVER, my complaint was not about 'the presenters and commentators' or their continued bias against Balotelli, but one remark by one commentator!! Therefore I am not accepting their 'stock' answer and shall continue my complaint and explain that unless I receive a non-standard reply, i.e. a reply based on my original complaint I shall be talking to the regulator!! What was 'balanced and fair'???? Definitely not Lawrenson's remarks that's for sure.
 
In my experience of BBC Complaints, that's virtually an admission of guilt. Not had my response yet but that simply doesn't answer the core question, which is that Lawrenson made an insulting remark, which could quite easily be deemed as racist, about someone he's never spoken.

How is that either "balanced" or "fair"?
 
I got the same BBC response but I have replied, via the complaints website again, demanding that they respond to specific issues raised and not with just a standard script.
 

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