Holiday advice

stonerblue said:
You cancel before them and you will lose everything.
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You enter into a contractual obligation with the holiday company and are duty bound to pay the outstanding balance or face penalties. Likewise they have an obligation to fulfill by provided the services you originally paid for and if that holiday is not shortcoming they have to reimburse in pound notes. If a travel firm cancels a holiday the Package Travel regulations say that the customer can get a full refund within two weeks of the cancellation being known. Obviously these are difficult times for the industry and it may not be possible to refund within this time frame, however they also remain difficult times for consumers through lack of work or furloughing. Its not for ABTA to simply rewrite the rules and frankly I think they have more neck than a giraffe to propose issuing credit notes as a substitute that travel firms can nonchalantly hand to customers. If a customer wants cash back then it remains their legal right to do so and those lucky enough to have paid with a credit card and booked directly with company are in a rather strong position. As a consumer we also have ATOL and litigation on our side. As an addendum what riles me is travel companies offering credit notes and then refusing to guarantee a future holiday at the original price paid. They effectively want their cake and eat it.
 
GaudinosWheels said:
We are booked mid August too. Problem we have is that the balance is due in May and I’d be surprised if they will have cancelled flights in August that early.

We don’t want to pay any more money to them as we suspect the flights will be cancelled at some point and then we’d have the hassle of getting it back.

Other option is to pay nothing and presumably lose the deposit.
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I suspect some flights will be operational by mid-August, though carrying a reduced number of passengers.
 
Glad I made the brave decision of not paying my balance last Tuesday,I will take the £400 loss,reluctantly.

If I could use it to book another for back of year then fair enough,but them begs the question as to where ???

Who knows when travel will be allowed again,neither us or Tui at this present moment
 
This is going to change the travel industry for ever.

People pay extra for using a company like TUI over doing it your self as they see it as the safer option , but they appear to be the worst at trying to slime out of REFUNDS.

Agents like travel republic are a nightmare too as then your arguing between them and say the flight provider who owes you the refund.

I think a lot of people certainly in the near future won't book months in advance as they won't want to be faced with flights being stopped again for what ever reason.

I never get why people don't do flights and hotels themselves . Pay on credit card and have good.insurance not the cheapest £5 one you can find a proper insurance is about £100 a year .

People will be looking at low deposits in the future a lot more and paying balance few weeks before travel.

Suppose am quite lucky my 3k holiday has a £100 deposit rest due in few weeks am just gonna wrote off the £100 , not a chance am paying 2900 to fight for 100, although am.sure I would get it back.eventually.


As people have said its out and out theft . No one wants to see these business go bust as all.competition is good for prices but doesn't make what their doing right.

As a side note I used to work.for a travel.company and it would.amaze you how little they make per booking. If people cancelled and lost their deposits that would make them more than if u paid up and the holiday went ahead, but it was Thomas cook I worked for so probably not best business model .

I was happy to 're book my flights for next year but with Ryanair it's not even on sale so I'l.take the 're fund looked at swapping to sep and it's treble.the price so no thanks
 
ayia napa blues said:
This is going to change the travel industry for ever.

People pay extra for using a company like TUI over doing it your self as they see it as the safer option , but they appear to be the worst at trying to slime out of REFUNDS.

Agents like travel republic are a nightmare too as then your arguing between them and say the flight provider who owes you the refund.

I think a lot of people certainly in the near future won't book months in advance as they won't want to be faced with flights being stopped again for what ever reason.

I never get why people don't do flights and hotels themselves . Pay on credit card and have good.insurance not the cheapest £5 one you can find a proper insurance is about £100 a year .

People will be looking at low deposits in the future a lot more and paying balance few weeks before travel.

Suppose am quite lucky my 3k holiday has a £100 deposit rest due in few weeks am just gonna wrote off the £100 , not a chance am paying 2900 to fight for 100, although am.sure I would get it back.eventually.


As people have said its out and out theft . No one wants to see these business go bust as all.competition is good for prices but doesn't make what their doing right.

As a side note I used to work.for a travel.company and it would.amaze you how little they make per booking. If people cancelled and lost their deposits that would make them more than if u paid up and the holiday went ahead, but it was Thomas cook I worked for so probably not best business model .

I was happy to 're book my flights for next year but with Ryanair it's not even on sale so I'l.take the 're fund looked at swapping to sep and it's treble.the price so no thanks
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They have to move your flights for free to the same route at a later date if you request.
 
Academica said:
Did you cancel or just not pay balance, my balance in due in the next two weeks.
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Just didn't pay, I did try to get through but no chance.

Wasn't an expensive break total £800 for me & Mrs Moon with £700 of it to pay. However, we'll not be traveling in October even if the world is a bit safer than now. There's no chance I'm taking my wife with a shit immune system on a plane for some time yet.

If they do come after me in the future I'll worry about it then but, as far as I could see non-payment works as a cancellation as such.
 
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