Holiday advice

[hampshireblue]

The FCO advice is only essential travel abroad, so no travel insurance will be valid. I guess the Easyjet decision is based somewhat on the same logic as Ryanair, although Ryanair have announced international flights. Most of their summer seats will already have been sold before the pandemic struck. As it stands the airlines are liable to pay back the cash they have taken in. They have announced they will resume flying despite the FCO advice and a 14 day quarantine on return to the UK. Who is seriously going to fly with these restrictions-let alone if there are hotels or other facilities open when they get abroad? So the airlines operate, lots of people no-show and therefore no refund applicable. Simples

 

[quiet_riot]

Easyjet to resume internal flights only in the UK and France from June 15th.

Where've you got this mate? My flight to France on May 31st is still going ahead AFAIK...Easyjet have yet to cancel.

 

[denislawsbackheel]

Where've you got this mate? My flight to France on May 31st is still going ahead AFAIK...Easyjet have yet to cancel.

https://www.bbc.co.uk/news/business-52751791
you won’t be going to France mate, unless they relax their entry requirements you are only allowed in if you are a resident of France and live there and Easyjet are not flying across borders anyway.
They give you 7 days notice of cancellation.

 

[quiet_riot]

https://www.bbc.co.uk/news/business-52751791
you won’t be going to France mate, unless they relax their entry requirements you are only allowed in if you are a resident of France and live there and Easyjet are not flying across borders anyway.

Cheers.

Assumed as much, but easyjet being dicks and trying to get us to take vouchers instead of refunds. I can't now fly on May 31st anyway as school is reopening on the 1st!

 

[denislawsbackheel]

The FCO advice is only essential travel abroad, so no travel insurance will be valid. I guess the Easyjet decision is based somewhat on the same logic as Ryanair, although Ryanair have announced international flights. Most of their summer seats will already have been sold before the pandemic struck. As it stands the airlines are liable to pay back the cash they have taken in. They have announced they will resume flying despite the FCO advice and a 14 day quarantine on return to the UK. Who is seriously going to fly with these restrictions-let alone if there are hotels or other facilities open when they get abroad? So the airlines operate, lots of people no-show and therefore no refund applicable. Simples

No one is allowed into France anyway unless they are French residents returning to their homes.
Ryanair won’t be going anywhere.
They announced they would to sell more seats for non existent flights.
https://www.thesun.co.uk/travel/11673262/ryanair-cancelled-flights-july-spain-refunds/
The 14 day quarantine on return to the UK has not yet been confirmed and no date given for starting.

 

[UUJblue]

ahh between a rock and a hard place with this.

I have paid for Easyjet flights - Belfast to Croatia 8-28th July but their announcement today is only domestic routes. Its difficult to know if theyll have international routes up 3 weeks after that? It could be 6 months before they are 100% operational.

Ryanair have the same routes and dates for same price today, so its tricky to know to buy those as a guarantee in the hope Easyjet cancel and i get my money back.

 

[denislawsbackheel]

Ryanair have cancelled most flights up to the end of July.

 

[mcfc_ms]

Losing my patience with this now. Virgin are impossible to get hold of and when you do they fob you off with shit.

The fact our wedding and honeymoon were ruined cos of this virus isn't the issue. I'm over that now, it's how hard it is to actually speak to a human to get my money back.

Our hotel and accomodation was just over £3k and we know we will lose the deposit which was like £375. The booking conditions state only a deposit will be lost if we cancel over 84 days before travel (we are on about just over 100 now). Finally had a response and they said £1600 which is £1k less than we are entitled to. wait days again for another reply

Really can't be arsed with this stress now. Still have to try and claim back our park tickets too ffs

 

[dickie davies]

Sorry I'm still not sure! Have they said that if you leave cancellation for another 2 or 4 weeks you will still only lose the deposit if you then cancel? (In other words they are altering the contract terms to your benefit - in practice the late cancellation charges would be refunded after you'd paid the balance so if you don't pay the balance I can't see them suing you for the late cancellation charge).

For the reasons in my earlier post we had decided, no matter what, we weren't going to travel
When JET2 sent the email offering another two weeks extension before we had to settle the balance, we thought they were being generous and that this was because they are unsure if travel to Greece would be going ahead. As far as I know, there was nothing in this offer that changed T's & C's

The contact form on their website says it may take them up to seven days to reply. Our extended settlement date is a week on Saturday, so as they had not cancelled our trip (which we were hoping they would do so they would have to return the deposit) we made the decision to cancel and it gave them no excuse to take the balance, as it was ten days notice

When I looked at their website it says cancellation cannot be done online, only by phone. It was on this page that the cancellation charge table is listed (You need to log in to the my bookings section to access this)
This is when I thought I had been caught out and they'd been snidey. By us accepting a further two week delay in settlement this brought us into the 50% penalty time frame, but when I spoke to the lady on the phone she told me that as I hadn't paid in full, only the deposit would be lost if we cancelled

I can only assume that if you've paid in full then the penalty charges will apply. If you haven't then just the deposit would be lost

Edit. Checking their e mail confirmation of cancellation, this is at the bottom (The deposit was £60 per person)

Total Holiday Cost: £1335.60
Cancellation Charges x 2: £120.00
Applicable Cancellation Rule: Deposit - 70 days +
Non Refundable Charges: £0.00

 

[Vic]

For the reasons in my earlier post we had decided, no matter what, we weren't going to travel
When JET2 sent the email offering another two weeks extension before we had to settle the balance, we thought they were being generous and that this was because they are unsure if travel to Greece would be going ahead. As far as I know, there was nothing in this offer that changed T's & C's

The contact form on their website says it may take them up to seven days to reply. Our extended settlement date is a week on Saturday, so as they had not cancelled our trip (which we were hoping they would do so they would have to return the deposit) we made the decision to cancel and it gave them no excuse to take the balance, as it was ten days notice

When I looked at their website it says cancellation cannot be done online, only by phone. It was on this page that the cancellation charge table is listed (You need to log in to the my bookings section to access this)
This is when I thought I had been caught out and they'd been snidey. By us accepting a further two week delay in settlement this brought us into the 50% penalty time frame, but when I spoke to the lady on the phone she told me that as I hadn't paid in full, only the deposit would be lost if we cancelled

I can only assume that if you've paid in full then the penalty charges will apply. If you haven't then just the deposit would be lost

Edit. Checking their e mail confirmation of cancellation, this is at the bottom (The deposit was £60 per person)

Total Holiday Cost: £1335.60
Cancellation Charges x 2: £120.00
Applicable Cancellation Rule: Deposit - 70 days +
Non Refundable Charges: £0.00

Thanks for the clarification. I think there was a suspicion that it was a scam to lull people into incurring unexpected charges. Glad that Jet2 have said that, and hope other companies are the same. I guess it still leaves a gap between the new deadline for losing deposit and when they announce they are cancelling the flight.