If we all manage to get in weds v Leipzig…

Alan Harper's Tash

Well-Known Member
Joined
12 Dec 2010
Messages
10,668

After 18 long months it has been fantastic to welcome you back to the Etihad Stadium for the 2021/22 season and to once again see our stands filled with fans in full voice cheering on the team.

We feel incredibly lucky to have your loyal support and we know that in the weeks building up to the start of the season, and over the course of the opening matches, the supporter experience connected to the management of online ticketing accounts and access to the Club’s call centre have both been points of frustration.

We are sorry for the inconvenience this has caused and want to assure you that we are working to address these issues through the employment of additional call centre support staff focussed on reducing call waiting and email response times in particular.

We are also continuing to develop the Club’s ticketing systems and platforms to ensure your online accounts are easier to manage and navigate, which will increase the speed at which many changes can be made.

As part of our service operations review and following discussions with the City Matters supporter consultation group, we can also confirm that Ticket Transfer will now operate for all Cup competitions this season.

Whilst we believe it is important to ensure that any supporters who do qualify for priority access to Cup Final tickets are those that have also attended previous Cup matches in the respective competition, we also understand that there are occasions where attending a match is not possible.

With immediate effect you can transfer your ticket for Wednesday’s match at home to RB Leipzig if you are registered on the UEFA Competition Cup Scheme. You can find out how to use the Ticket Transfer process by clicking here. If you are registered on the League Cup Scheme you will have the opportunity to transfer your ticket for the Wycombe Wanderers match and we will notify you when this is available.

We look forward to welcoming you to the Etihad Stadium for our next home match and thank you for your patience and understanding as we resume many of the Supporter Service functions that have not been in place for the past 18 months.

Yours sincerely,​
Danny Wilson signature
Danny Wilson
Managing Director, Manchester City Operations
Bit long. What tune does it go to?
 

blue44

Well-Known Member
Joined
20 Jun 2009
Messages
2,991
Location
Ashton-u-lyne,Manchester.Block 318
Team supported
St Marks West Gorton
oh pablo zabba

Oh Danny fucking wilson
he's an apoligising man
he's got the ticket office
to pull their fingers out
he sent us all an email
and things are looking up
but when we're stuck outside
we all know it is shite
 

stonerblue

Well-Known Member
Joined
23 May 2004
Messages
31,445
Location
Still alive here....
oh pablo zabba

Oh Danny fucking wilson
he's an apoligising man
he's got the ticket office
to pull their fingers out
he sent us all an email
and things are looking up
but when we're stuck outside
we all know it is shite
Last line could be, we know it's all fucked up.
 

jrb

Well-Known Member
Joined
8 Oct 2008
Messages
19,352
On the hour everyone should get their mobiles out, turn on the torch, and hold their mobiles up.

And sing....

"What the f*ck is going on!"
 

ancoats

Well-Known Member
Joined
28 Aug 2005
Messages
15,242
Hands, touchin' hands
Reachin' out, touchin' me, touchin' you

please caroline
pass me the hand sanitiser
 

jrb

Well-Known Member
Joined
8 Oct 2008
Messages
19,352
.....and according to city ticket site - there are about 1100 tickets left to sell!!!!
3100 left on the OS. CBL3 blocks now fully open.Without the ticketing f*ck up, this match may have sold out?
 

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