livefromcity
Member
- Joined
- 2 Jul 2009
- Messages
- 5
Hi there
In respect to the extra confirmation email that was sent yesterday, this was done to a small sample of the people that have requested tickets. The response rate to people wanting tickets has been really high, so we wanted to see how many of the tickets reserved were actually going to be used.
We haven't arranged to send the tickets out just yet, but will be doing so in the next few days so that if you've booked tickets, you'll be getting them in the post really soon.
Sorry for any confusion. The upshot is: If you haven't received an email asking you to reconfirm, then you won't receive one and your booking is safe.
Thanks
Jon (Live from City Support)
In respect to the extra confirmation email that was sent yesterday, this was done to a small sample of the people that have requested tickets. The response rate to people wanting tickets has been really high, so we wanted to see how many of the tickets reserved were actually going to be used.
We haven't arranged to send the tickets out just yet, but will be doing so in the next few days so that if you've booked tickets, you'll be getting them in the post really soon.
Sorry for any confusion. The upshot is: If you haven't received an email asking you to reconfirm, then you won't receive one and your booking is safe.
Thanks
Jon (Live from City Support)