Mr Bates vs the Post Office

What they did has to be a crime worthy of prison time. The thing that baffles me is how somebody didn't think something was amiss when loads of honest, already vetted postmasters suddenly started fiddling.
Not asking questions = more profits = bigger bonuses

Asking questions = admitting you've fucked up completely = no job
 
What they did has to be a crime worthy of prison time. The thing that baffles me is how somebody didn't think something was amiss when loads of honest, already vetted postmasters suddenly started fiddling.
And in many instances it was fiddling they were accused of, I.e. £20 here and there. On Monday the books balanced, on Tuesday they supposedly nicked ten grand. Thinking nobody would notice they then turned up for work on Wednesday and carried on !
 
What they did has to be a crime worthy of prison time. The thing that baffles me is how somebody didn't think something was amiss when loads of honest, already vetted postmasters suddenly started fiddling.

I suspect lots of people will have but would have rationalised it as they are just a cog in the machine so can't do anything about it and/or it culturally it was made clear such dissent was very unwelcome.

There's a small number of suppliers who get these kinds of contracts. They have extensive relationships with government. The politics of the contracts outweigh pretty much everything else. It becomes like a mutual death grip, the buyers know it's all going to ratshit but to admit this is to shine a light on their own incompetence and inability to control their vendors and the very nature of how these contracts are awarded. The vendors themselves are locked into a culture where they habitually take on more than they can chew because (a) they're allowed to do so and you end up with de-facto business models that are completely dysfunctional but viewed as 'normal' (b) there's actually a fair degree of delusion in what they they think can deliver (c) there are rarely any meaningful consequences that would force them to reconsider their business model.

So you have buyer and vendor complicit in a high stakes game of pretending everything is normal when it's anything but. Sometimes they get away with it by muddling through and delivering something that puts sufficient ticks in boxes that they face no further scrutiny; sometimes external events provide a face saving way to allow the systems to be written off before a reckoning comes; sometimes things blow up in their faces and they get found out which is what appears to have happened here.

Normally the significant but indirect losses we experience as tax payers through these disasters can be swept under the carpet. However this time we can see the very personal direct consequences it's had on large numbers of people (and not a marginalised group of people who will not garner sympath) and so people are quite rightly outraged.

For anything good to come from the awful experiences of the victims in this case then beyond the appropriate compensation there also needs to be a real root and branch review of how the public sector in particular engages with these mega suppliers.
 
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I suspect lots of people will have but would have rationalised it as they are just a cog in the machine so can't do anything about it and/or it culturally it was made clear such dissent was very unwelcome.

There's a small number of suppliers who get these kinds of contracts. They have extensive relationships with government. The politics of the contracts outweigh pretty much everything else. It becomes like a mutual death grip, the buyers know it's all going to ratshit but to admit this is to shine a light on their own incompetence and inability to control their vendors and the very nature of how these contracts are awarded. The vendors themselves are locked into a culture where they habitually take on more than they can chew because (a) they're allowed to so and you end up with de-facto business models that are completely dysfunctional but viewed as 'normal' (b) there's actually a fair degree of delusion in what they they think can deliver (c) there are rarely any meaningful consequences that would force them to reconsider their business model.

So you have buyer and vendor complicit in a high stakes game of pretending everything is normal when it's anything but. Sometimes they get away with it by muddling through and delivering something that puts sufficient ticks in boxes that they face no further scrutiny; sometimes external events provide a face saving way to allow the systems to be written off before a reckoning comes; sometimes things blow up in their faces and they get found out which is what appears to have happened here.

Normally the significant but indirect losses we experience as tax payers through these disasters can be swept under the carpet. However this time we can see the very personal direct consequences it's had on large numbers of people (and not a marginalised group of people who will not garner sympath) and so people are quite rightly outraged.

For anything good to come from the awful experiences of the victims in this case then beyond the appropriate compensation there also needs to be a real root and branch review of how the public sector in particular engages with these mega suppliers.
 
Alan Cook, former MD, is currently being taken apart. He either didn’t do his job or is dishonest. ‘I can’t be more apologetic’.
 
A licence to print money

The Note from Witness at the bottom of that page of evidence is illuminating, roughly translates as '"trust me I'm a banker".

The thing is these systems are often complex and do have significant elements of risk. The issue is how that risk and reward is distributed and the oversight mechanisms to ensure this is equitable. As has been observed many times we seem to have a model where the risks are socialised and the rewards are privatised.
 

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