New laptop

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bakerdave76

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12 Feb 2009
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Mrs has just bought a new acer aspire 6 laptop , it has been on charge for 2 hours not done a thing as yet , dose she have to leave it on charge overnight like the old days ? Cheers.
 
TCIB said:
So it won't boot up when you try the power button?
Click to expand...
No
9836e1519c5f77dd2eb9423de623c051.jpg
 
This may sound daft but did it come with an os installed? Where was this purchased from if you do not mind me asking? Can you get into bios at all?
 
TCIB said:
This may sound daft but did it come with an os installed? Where was this purchased from if you do not mind me asking? Can you get into bios at all?
Click to expand...
Os installed bought unopened box brand new from pc world , only if we restart it , and get in bios and get in that way .it is still showing the welcome screen.
 
All up and running now it was stuck on the welcome screen. Should of just turned it off and on before!! Thanks for your help folks.
 
Bought a Dell Laptop with windows 10 for kids to do lockdown lessons.
Downloaded AVG free and Google chrome.
It keeps taking forever to load up onto the internet and a lot of the time it won't load up at all.
Is there something blocking chrome from loading.?
 
ytic04 said:
Bought a Dell Laptop with windows 10 for kids to do lockdown lessons.
Downloaded AVG free and Google chrome.
It keeps taking forever to load up onto the internet and a lot of the time it won't load up at all.
Is there something blocking chrome from loading.?
Click to expand...

Run a speed test see if your connection is good firstly, update the computer through windows 10 updates first. What speed do you get normally? What speed do you get with your phone? Do programs load up snappy or is there a lag? What spec is the laptop?

www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
 
ytic04 said:
Bought a Dell Laptop with windows 10 for kids to do lockdown lessons.
Downloaded AVG free and Google chrome.
It keeps taking forever to load up onto the internet and a lot of the time it won't load up at all.
Is there something blocking chrome from loading.?
Click to expand...
How much RAM is installed, Win10 and associated background processes use about 3Gb on mine even after trimming the startup.
 
ytic04 said:
Bought a Dell Laptop with windows 10 for kids to do lockdown lessons.
Downloaded AVG free and Google chrome.
It keeps taking forever to load up onto the internet and a lot of the time it won't load up at all.
Is there something blocking chrome from loading.?
Click to expand...
I'd start with removing AVG Free and just use Windows Defender, it's every bit as good.

The couple of posts above should be your starting points after that.
 
lancs blue said:
How much RAM is installed, Win10 and associated background processes use about 3Gb on mine even after trimming the startup.
Click to expand...

I am testing a machine at present with a core2quad processor with 4gb of DDR2 installed and windows 10 optimises it and it's very snappy considering its age mate, windows 10 will take what it needs, if you give it more RAM it'll take more RAM.

Your question however could be relevant if it's an old laptop if it's matched with an old CPU, I suspect that's what the problem is and if so it's a combination of things like RAM CPU even a dodgy GPU driver.
 
mexico1970 said:
I am testing a machine at present with a core2quad processor with 4gb of DDR2 installed and windows 10 optimises it and it's very snappy considering its age mate, windows 10 will take what it needs, if you give it more RAM it'll take more RAM.

Your question however could be relevant if it's an old laptop if it's matched with an old CPU, I suspect that's what the problem is and if so it's a combination of things like RAM CPU even a dodgy GPU driver.
Click to expand...
They bought it during lockdown so unless it's 2nd hand it's likely much newer than that.
 
mexico1970 said:
Run a speed test see if your connection is good firstly, update the computer through windows 10 updates first. What speed do you get normally? What speed do you get with your phone? Do programs load up snappy or is there a lag? What spec is the laptop?

www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
Click to expand...

Speed test - Ping 10, Download 165.45, Upload 19.70
Phone - Ping 21, Download 180.55

lancs blue said:
How much RAM is installed, Win10 and associated background processes use about 3Gb on mine even after trimming the startup.
Click to expand...

4gb RAM - 3.77 usuable, Intel i3-1005GI, 1.20Ghz

All programs are slow to start and browser constantly ends up saying not responding.
 
ytic04 said:
Speed test - Ping 10, Download 165.45, Upload 19.70
Phone - Ping 21, Download 180.55



4gb RAM - 3.77 usuable, Intel i3-1005GI, 1.20Ghz

All programs are slow to start and browser constantly ends up saying not responding.
Click to expand...

Internet connection seems to be fine and your CPU is enough to handle browsing and light tasks with ease, not a lot of RAM even though it is more than likely DDR4 and it should be capable of loading an interent page without issues.

Was it like this when you bought it?
Have you tried to update it? If you haven't you really should.
A poster up thread suggested getting rid of AVG that would be a start because it can cause problems.

Can you open task manager (Just search for it in the search bar or press ctrl&alt+delete at the same time and let us know what programs are running on start up?
 
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