DD
Well-Known Member
I got this back. At least I know it has been passed on to the appropriate person. Maybe if a few people write in, they'll do it right next year. As everyone in marketing tells you, it's only with feedback that they are able to make improvements.
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Dear David
Thank you for your email to Manchester City Online Shop Customer Services.
Thank you for contacting the Club with regards to the end of season DVD. We are sorry for your disappointment at the quality of the product..
All feedback is taken seriously at the Club. We will pass your letter to the DVD team, so that your comments can impact on future products.
Thanks you for taking the time to raise your concerns with us.
If at any time you wish to contact us, please get in touch with our Customer Services team who are here ready to help you.
Email us at customer.services@shop.mcfc.co.uk or call us on 0161 444 1894 between 8am and 8pm Monday to Friday, 10am to 4pm on Saturday and Sunday.
Kind Regards
Lisa
Customer Services Team
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Dear David
Thank you for your email to Manchester City Online Shop Customer Services.
Thank you for contacting the Club with regards to the end of season DVD. We are sorry for your disappointment at the quality of the product..
All feedback is taken seriously at the Club. We will pass your letter to the DVD team, so that your comments can impact on future products.
Thanks you for taking the time to raise your concerns with us.
If at any time you wish to contact us, please get in touch with our Customer Services team who are here ready to help you.
Email us at customer.services@shop.mcfc.co.uk or call us on 0161 444 1894 between 8am and 8pm Monday to Friday, 10am to 4pm on Saturday and Sunday.
Kind Regards
Lisa
Customer Services Team