Spot on. They could've taken us all along on the ride - long-standing fans, local fans, new fans, and tourists - without alienating any of those groups of people, but they've chosen not to. People who say that's part of modern football when you become successful are missing the point. It literally doesn't have to be like that. You can cater for all types of fan without pissing them off and still make a lot of money as a result. The short-sightedness of some at our club is now coming to the fore with this recent run of results and the decision to farm out thousands of tickets to ticket agencies for tonight's game which have now been returned, when those tickets could've gone on sale to members back in the summer and would've shifted.