this has been the shittest season "match day experience" wise ever. Ive not been to the last 3 games due to work so dont know if its improved.
My season ticket hasnt worked once , despite being reassured it would work after every time. I had the police involved against southampton because my phone let my son in but the steward was being a right dick and saying i had to go to ticket office and sort it and leave my 9 year old son in the ground so i lost it with him....anyway the police came and they decided to just let me in.that was the last game i went to as i used to give my dad my card when i couldnt go but hes give up going now as he doesnt have a smart phone and last year he had a print at home ticket that got wet and they wouldnt let him in because the bar code was wet and smudged and couldnt be read. I dont want to pass it on to anyone else in case they have the same trouble getting in.
Ive rang loads of times but never get through and emailed about 5 times complaining about this and the service and the bars inside at 315, they eventually replied to 1 and got a standard reply about they are working hard , unprecedented times blah blah and they never replied to my reply.
Im sat in ss1 for psg game so hopefully it will better