reading tickets selling fast {merged}

[kbb]

Just moved back from level 1 South to usual seats in 305.

Level 1 cost £15 and the girl on the phone says she owes me a £2.50 refund per ticket to move back to level 3 which are £17.50.

Confused.!!

As long as we get in!!

So we started in East Level 3 which was closed, were moved to North 1, got it changed to South 1, got moved back to East 3once it was re-opened and have since had 2 texts , first saying we are back in South 1 and next saying we are now in East 2 - no clue as to how many times debited/refunded or whether we have the loyalty points nor where we are supposed to be sitting or even if the cards will work!!!

Just to clarify I have today spoken to Lisa the service and fulfilment manager who is attempting to sort out the problems caused by this.

Multiple texts is the problem - specifically people seem to have received their seat details by text more than once but this was then exacerbated by sending out a second confirmation for the Kiev game but with the text quoting Reading rather than Kiev.

They assure me that loyalty points and payments haven't been affected ie you get your points (once) and you only pay once - they are sending e-mails or letters out to everyone to finally confirm exactly which seat you all have for the Reading and Kiev games so that we hopefully don't have lots of people milling about trying to get into the wrong part of the ground and showing texts with the worng details on!

Hopefully all will then be ok.

 

[hello]

Its not so much the strategy that has pissed so many off, I am sure theres people who would moan regardless, but comparing a mid week game in a run of 5 consecutive home games and a sunday QF with a long awaited trip to wembley at stake is a bit naive on the clubs part, but with all the relocations it just compounded the shit website being down again and the already understaffed largely incompetent ticket office to make what should be a simple task of getting tickets for a game that proably wont sell out a real ball ache for those who want to go.
In the end I went for the £25 hospitality option as I couldn't get through to the ticket office, saved myself £10 in booking fees as well.
The lady I spoke to in Hospitallity sales was top notch as well.

 

[Didsbury Dave]

So we started in East Level 3 which was closed, were moved to North 1, got it changed to South 1, got moved back to East 3once it was re-opened and have since had 2 texts , first saying we are back in South 1 and next saying we are now in East 2 - no clue as to how many times debited/refunded or whether we have the loyalty points nor where we are supposed to be sitting or even if the cards will work!!!

Just to clarify I have today spoken to Lisa the service and fulfilment manager who is attempting to sort out the problems caused by this.

Multiple texts is the problem - specifically people seem to have received their seat details by text more than once but this was then exacerbated by sending out a second confirmation for the Kiev game but with the text quoting Reading rather than Kiev.

They assure me that loyalty points and payments haven't been affected ie you get your points (once) and you only pay once - they are sending e-mails or letters out to everyone to finally confirm exactly which seat you all have for the Reading and Kiev games so that we hopefully don't have lots of people milling about trying to get into the wrong part of the ground and showing texts with the worng details on!

Hopefully all will then be ok.

Is this all part of the "masterplan" too? Just to increase the telephone wait times to record levels?

 

[Matty]

So we started in East Level 3 which was closed, were moved to North 1, got it changed to South 1, got moved back to East 3once it was re-opened and have since had 2 texts , first saying we are back in South 1 and next saying we are now in East 2 - no clue as to how many times debited/refunded or whether we have the loyalty points nor where we are supposed to be sitting or even if the cards will work!!!

Just to clarify I have today spoken to Lisa the service and fulfilment manager who is attempting to sort out the problems caused by this.

Multiple texts is the problem - specifically people seem to have received their seat details by text more than once but this was then exacerbated by sending out a second confirmation for the Kiev game but with the text quoting Reading rather than Kiev.

They assure me that loyalty points and payments haven't been affected ie you get your points (once) and you only pay once - they are sending e-mails or letters out to everyone to finally confirm exactly which seat you all have for the Reading and Kiev games so that we hopefully don't have lots of people milling about trying to get into the wrong part of the ground and showing texts with the worng details on!

Hopefully all will then be ok.

I wondered what the hell was going on with the texts from City, they've confirmed my Reading ticket purchase 3 times now yet not confirmed my Kiev ticket!

 

[alib]

Just to clarify I have today spoken to Lisa the service and fulfilment manager who is attempting to sort out the problems caused by this.

Multiple texts is the problem - specifically people seem to have received their seat details by text more than once but this was then exacerbated by sending out a second confirmation for the Kiev game but with the text quoting Reading rather than Kiev.

They assure me that loyalty points and payments haven't been affected ie you get your points (once) and you only pay once - they are sending e-mails or letters out to everyone to finally confirm exactly which seat you all have for the Reading and Kiev games so that we hopefully don't have lots of people milling about trying to get into the wrong part of the ground and showing texts with the worng details on!

Hopefully all will then be ok.

Is this all part of the "masterplan" too? Just to increase the telephone wait times to record levels?

it'll be carnage if the incompetents have to shift 30odd thousand Wembley tickets

I can just see queues snaking several times round the ground with just 2 windows open in the ticket office and the phone and website crashing as they fail to cope with the demand?

 

[frothy]

had to realocate from our seats front row level 3 lad at work went yesterday and got our seats not very happy at all

why didnt you relocate back into level 3 when it opened on tue

anyone know if there are plans to open cb3

Didnt know it was a option till today

 

[Prestwich_Blue]

Didsbury Dave in multi-tasking shocker.

Earning a crust, relocating a seat and holding up the Fifth Column all at once.

That's juggling, pal, not multitasking ;-)

Don't forget General Secretary of the cabal as well.

 

[Didsbury Dave]

Earning a crust, relocating a seat and holding up the Fifth Column all at once.

That's juggling, pal, not multitasking ;-)

Don't forget General Secretary of the cabal as well.

At this year's AGM I'm going to put forward a motion to change our name to "The Fifth Column".

 

[samharris]

Don't forget General Secretary of the cabal as well.

At this year's AGM I'm going to put forward a motion to change our name to "The Filth Column".

;)

 

[JoeMercer'sWay]

had two more texts this morning asking me to buy reading and kyiv tickets, i've already got them for the fifteen billionth time.

 

[alib]

had two more texts this morning asking me to buy reading and kyiv tickets, i've already got them for the fifteen billionth time.

do you think MCFC have an unlimited texts bolt on for the Ticket Office mobile or are they having to pay 5p for each text they send out?

 

[feedthegoat11]

Just to clarify I have today spoken to Lisa the service and fulfilment manager who is attempting to sort out the problems caused by this.

Multiple texts is the problem - specifically people seem to have received their seat details by text more than once but this was then exacerbated by sending out a second confirmation for the Kiev game but with the text quoting Reading rather than Kiev.

They assure me that loyalty points and payments haven't been affected ie you get your points (once) and you only pay once - they are sending e-mails or letters out to everyone to finally confirm exactly which seat you all have for the Reading and Kiev games so that we hopefully don't have lots of people milling about trying to get into the wrong part of the ground and showing texts with the worng details on!

Hopefully all will then be ok.

I wondered what the hell was going on with the texts from City, they've confirmed my Reading ticket purchase 3 times now yet not confirmed my Kiev ticket!

Same texts, but i have had an e-mail confirming the Kiev tickets. Now expecting another few confirming the same thing.

 

[Happy Feet]

Liverpool got 40.000 plus for a 6.00 pm midweek evening kick off, we are struggling to sell out a weekend FA Cup quarter final, mmmmmmmmm

Any chance of expanding on this with the point you were trying to make?

The City is ours ? The majority of Manchester supports City ? Cant see the majority of the 41000 at Anfield being out of town support at 6pm midweek.No doubt if we get to wembley the missing thousands will appear, moaning about ticket allocation etc.

 

[oakiecokie]

had to realocate from our seats front row level 3 lad at work went yesterday and got our seats not very happy at all

Please expand ??
Your seats ???
Got your name on,have they ??

 

[Anonymous]

Looked at the available areas left for Sunday and the 1st & 2nd tiers are just about rock solid now with 3rd tier areas being put on sale incrementally as demand requires.
Having the lower levels brim full by design will present a much better image to TV cameras than would have been the case if the club had just opened all areas and hoped for a miracle so I think they've done a good job in difficult circumstances.
I know that it's been confusing and difficult for a few and I appreciate that there is room for improvement but I still hold that the overall strategy has been the right one under the circumstances and I feel we should at least acknowledge that and give credit where it's due.

Sorry to sound so 'right on' on the subject but I thought I should put a positive post in here because the general tone seems to have been negative whereas many (the majority?) of fans take the reasonable view that the club has done a decent job of this one despite a few glitches.

 

[jdt28]

My mate and someone in his office have just been given seats in Colin Bell level 3 for the Reading game,I have tried to move back to my seasoncard seat in this stand only to be told by the ticket office that this level is definately closed..........Anyone else had this problem yet???<br /><br />-- Thu Mar 10, 2011 2:14 pm --<br /><br />My mate and someone in his office have just been given seats in Colin Bell level 3 for the Reading game,I have tried to move back to my seasoncard seat in this stand only to be told by the ticket office that this level is definately closed..........Anyone else had this problem yet???

 

[lancs blue]

Having the lower levels brim full by design will present a much better image to TV cameras

I can't believe that any real football supporter would give a flying fuck what it looks like on TV?? I know TV is dictating KO times but if it's starting to dictate where people can sit we may as well pack it in now!

 

[marco]

Any chance of expanding on this with the point you were trying to make?

The City is ours ? The majority of Manchester supports City ? Cant see the majority of the 41000 at Anfield being out of town support at 6pm midweek.No doubt if we get to wembley the missing thousands will appear, moaning about ticket allocation etc.

they did kids for a quid the ground was full of children,if city opend the colin bell 3 today with the same deal it would sell out<br /><br />-- Thu Mar 10, 2011 2:22 pm --<br /><br />

My mate and someone in his office have just been given seats in Colin Bell level 3 for the Reading game,I have tried to move back to my seasoncard seat in this stand only to be told by the ticket office that this level is definately closed..........Anyone else had this problem yet???

-- Thu Mar 10, 2011 2:14 pm --

My mate and someone in his office have just been given seats in Colin Bell level 3 for the Reading game,I have tried to move back to my seasoncard seat in this stand only to be told by the ticket office that this level is definately closed..........Anyone else had this problem yet???

colin bell 3 open now is it

 

[u2fme2]

had two more texts this morning asking me to buy reading and kyiv tickets, i've already got them for the fifteen billionth time.

do you think MCFC have an unlimited texts bolt on for the Ticket Office mobile or are they having to pay 5p for each text they send out?

i got about 6 texts so check bank balance just incase the fuckers
charge me 6 times to. but as of now all good

 

[Didsbury Dave]

I agree this should have been a "Kids for a Quid" game.

Kids want atmosphere, that's what makes them return. City desperately need to be attracting the kids of Manchester.