Real Madrid (H) Ticket Info | SOLD OUT

Mine was in reservations and tickets, payment still failed
Yeah that is why it is reservations and not under tickets.

One more gone through in the last half hour or so, one still outstanding, but that is what often happens, processed at different times as opposed to one instant batch.
 
Yeah that is why it is reservations and not under tickets.

One more gone through in the last half hour or so, one still outstanding, but that is what often happens, processed at different times as opposed to one instant batch.
This is what a lot of fans are experiencing hence the now 4 hour plus wait to get through to the Customer Service team, (this is for a mate if mine who’s mid 70’s and no clue on anything to do with tech.
 

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Think I’ve just sorted:

Log onto account on mancity.com
Go to “my ticketing”
Sub menu, click on “cup scheme”
Click on UEFA 2022/2023
Update card details
Add new card
Enter new or existing card details
Go back to sub menu
Payment cards
Remove card details that were originally used
Return to cup scheme and new details should show there
Did that yesterday
Still no money taken
 
Did that yesterday
Still no money taken
Just spoke to a mate who has two juniors on his account, both in the CL scheme, this is the message he gets when trying to “add card details” as requested. He’s the “payer” so not sure what else he can do! So out of our small unofficial supporters club we’ve had a bit of a mare.
 

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Just spoke to a mate who has two juniors on his account, both in the CL scheme, this is the message he gets when trying to “add card details” as requested. He’s the “payer” so not sure what else he can do! So out of our small unofficial supporters club we’ve had a bit of a mare.
Same as
 

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