I've sent a complaint to City.
Had to stop my season ticket a couple of seasons back due to circumstances, tried to get it back last summer. Couldn't get it back as the queue was a shit show, again with no criteria.
I'm on course for 23-25 games this season, including Southampton (A) and the FA Cup Semi. It's been expensive doing it all individually as well rather than a season ticket! Obviously plenty of points as well.
It would feel like a bit of a kick in the teeth if I can't get a ticket tomorrow, I'd be livid.
I should add thanks to a kind offer that there are 3 of us, in my family, in this boat, that I'm having to run the gauntlet for tomorrow. It's just not right.