Real Madrid (H) Ticket Info | SOLD OUT

[Toney’s bookie]

Did Season Ticket holders not on the cup scheme get first dibs to secure their usual seat?

Yes.They could buy tickets from Weds, before the free-for-all on Friday

 

[ArdwickBlue_M12]

That doesn’t make it right or fair though. Without our core support, the local kids and people who have attended for years the ground would be half empty and it wouldn’t be the same club.

How’s it fair that kids who aren’t city fans from Scottish schools are getting tickets, but kids from Local schools don’t get tickets? Rows of seats as well, which means less tickets for all city fans aswll

It’s completely wrong and if we stop winning things no doubt the club will try and get the long standing fans back.

The club are probably trying to grow its reach nationally and globally so giving Local schools tickets doesn't really matter to them. Plus those kids from scotland will probably buy something at the club shop as well as food in and around the ground which means city make more money.

 

[dickie davies]

Did Season Ticket holders not on the cup scheme get first dibs to secure their usual seat?

Mt SC card is for block 104 and at 11am Wednesday it was the only block in the stadium with not one seat for sale
Very obviously it'd gone to corporate packages

 

[Cheadle_hulmeBlue]

The club are probably trying to grow its reach nationally and globally so giving Local schools tickets doesn't really matter to them. Plus those kids from scotland will probably buy something at the club shop as well as food in and around the ground which means city make more money.

We may as well move the ground to London then if local fans/ our core support doesn’t matter. It’s incredibly short sighted.

We’ll have schools across Manchester full of city fans that dont go to any of the big city games. Pretty similar to what’s happened with United and Liverpool

 

[PragueBlue]

The club are probably trying to grow its reach nationally and globally so giving Local schools tickets doesn't really matter to them. Plus those kids from scotland will probably buy something at the club shop as well as food in and around the ground which means city make more money.

Maybe the club also think that young kids locally have the opportunity to go if they wanted (I know that's not always the case), whereas kids from a long distance away wouldn't have that opportunity without organised travel etc. Pretty much ensures the tickets get used too.

 

[Cheadle_hulmeBlue]

Maybe the club also think that young kids locally have the opportunity to go if they wanted (I know that's not always the case), whereas kids from a long distance away wouldn't have that opportunity without organised travel etc. Pretty much ensures the tickets get used too.

You would ensure the tickets got used if they were given to local schools though…

Manchester has some of the highest levels of poverty in the country. You’d think young kids in those areas would get most of those tickets ( the example mentioned earlier in level 3).

Kids in beswick for example unable to go to city matches or long standing blues, but school kids from Scotland get rows of free tickets for one of our biggest matches (arsenal) I think it’s completely unfair.

By the way my annoyance isn’t just at out of town schools getting tickets. No doubt there will be rows of tickets sold to agencies for the Madrid game as well.

I’ll leave it at that.

 

[jitsubluedan]

That doesn’t make it right or fair though. Without our core support, the local kids and people who have attended for years the ground would be half empty and it wouldn’t be the same club.

How’s it fair that kids who aren’t city fans from Scottish schools are getting tickets, but kids from Local schools don’t get tickets?

There’s loads of long standing blues who couldn’t get tickets for games like arsenal or Madrid as well… yet there giving away rows of seats to non city fans (not just schools)

It’s completely wrong and if we stop winning things no doubt the club will try and get the long standing fans back.

I don’t disagree with you and I don’t think it’s fair; I just said I don’t mind the tourists who take up the seats in front of us, which were let go by seasoncard holders following the Covid deferment.

I’m all for encouraging local kids to follow City and attend games; it keeps the fan base going.

 

[PragueBlue]

You would ensure the tickets got used if they were given to local schools though…

Manchester has some of the highest levels of poverty in the country. You’d think young kids in those areas would get most of those tickets ( the example mentioned earlier in level 3).

Kids in beswick for example unable to go to city matches or long standing blues, but school kids from Scotland get rows of free tickets for one of our biggest matches. I think it’s completely unfair. I’ll leave it at that.

I'm not sure they would get used though unless it was on a school trip or something (unless young kids are allowed to go unaccompanied - not sure about that).

 

[threespires]

Because they are aiming at the tourist market. Regular fans are seen as a nuisance.

I don't know about a nuisance, just not as valuable and not worth investing as much effort into as other 'customer personas'.

If, because of their emotional ties, the 'regular' fan remains a repeat customer irrespective of how badly you treat them then you can focus your effort on other customer types and segments.

So the only thing you really need to do for that 'legacy' part of the customer base is maintain that emotional attachment. Winning goes a long way there but also imo it is why they are quite good at acknowledging our past and not having a year zero approach. Having people like Buzzer around the club and heroes of yesterday bring out trophies is very smart business because it's a cheap way of keeping a certain type of customer persona invested in the club so the cost/effort of maintaining them as a revenue stream is really quite low.

This leaves resources to build those other customers/revenue streams. As those increase you can afford a bit more attrition from your old customer base. We are not at that point yet where they are happy with mass attrition hence why I don't think we are a nuisance per se.

The conventional wisdom is that it is cheaper to retain a customer than acquire a new one but that rather depends on your overall strategy. So treating your 'core' customer poorly is only a risk if they are to remain integral to your business model.

It's nothing personal against us, it's just business.

I think the main power people have as consumers these days is when people act (in material numbers) in a way businesses haven't modelled or accounted for.

It's interesting because what they sell is an almost exclusively emotional product rather than having a functional component. Having a team that plays fantastic football and wins, takes care of a large chunk of that emotional value provision at the moment, particularly for the new customers. Who knows what it'll look like in the future if we are less successful.

 

[OB1]

Did Season Ticket holders not on the cup scheme get first dibs to secure their usual seat?

Not exactly. One of our seats in not in the cup scheme so I had to logon when tickets went on sale and buy it but if another season ticketholder got in before me, they could have bought it rather than their usual seat, which I actually think is wrong. However, any season tickect holder will get a seat if they buy in the relevant window.