If people have time they really should nip down to the ticket office instead of panicking or trying to work it out for themselves.
I had to put my season ticket payments back on to direct debit. Paid in full last season
Went to the ticket office, queued up for 10 minutes, explained the situation to the ticket office person, they put my season ticket back on to the direct debit scheme and confirmed my season ticket and 3 cup scheme purchases. Easy. :-)
Ticket office opening hours.
Monday-Friday 9am-5pm with the exception of Thursday where we open at 10am.
My ticket moved out of the ‘reservations’ tab and into ‘tickets’ pretty much immediately and it showed as a pending transaction on my payment card at the same time.How long after updating your card details has everyone had confirmation that its gone through?
Does this mean a few tickets may pop up on the planner? I bloody hope so!Ticket transfer now working
Ticket transfer now working
Any available will be packaged up for £499 you’re best making friends with mrtwiceaseasonDoes this mean a few tickets may pop up on the planner? I bloody hope so!
Ticket transfer if yours is available (mine is) forward email if you get them, or if he’s a good mate give him your log in details to your ticket account, tbf it’s always an idea to have access on two devices in case of any last minute dramasUnable to attend the game ,how do I give myate the ticket as assume no ticket transfer available ?
Not sure if this is a dig…Any available will be packaged up for £499 you’re best making friends with mrtwiceaseason
No it doesn’t. Ticket Transfer is where tickets can be transferred to friends and family. Ticket Exchange (where people sell them back to City) is when they reappear on the planner but that’s not available for cup games.Does this mean a few tickets may pop up on the planner? I bloody hope so!
Not sure if this is sarcasm ;) I don’t come on ere for sneaky digs mate, never have never will, mrtwiceaseason has a spare ticket & there’s no way the club will release tickets on the planner for Madrid or Chelsea, they’ll be packaged upNot sure if this is a dig…
The competition on Facebook which says "win the last 2 tickets" would suggest you're correct.Not sure if this is sarcasm ;) I don’t come on ere for sneaky digs mate, never have never will, mrtwiceaseason has a spare ticket & there’s no way the club will release tickets on the planner for Madrid or Chelsea, they’ll be packaged up
Card details updated Tuesday afternoon,ticket on my season card Wednesday eveningHow long after updating your card details has everyone had confirmation that its gone through?
Thanks wasn't aware you could transfer cup tickets ?Ticket transfer if yours is available (mine is) forward email if you get them, or if he’s a good mate give him your log in details to your ticket account, tbf it’s always an idea to have access on two devices in case of any last minute dramas
I don't know, but I always tweet @mancityhelp with anything like this and they are usually pretty quick at getting back. When I say pretty quick I mean the same day but better than being on hold forever.Does anyone know the process for transferring a ticket from an OAP to a child via the website? My old man is trying but gets an error saying that the person he's transferring to isn't an OAP, whether he sets the recipient to child or OAP. He's also tried sending it to me as an adult and gets a similar message. Children's tickets are cheaper than OAPs so I can't see the issue. There is guidance on the site for transferring from an adult to child or OAP which is basically "leave it as adult", but that no longer seems to work either. Can anyone advise?
Tried calling them but it's the only call holding system that I know of where your queue position actually goes up!?
I've not been able to do that in the past either, not sure if it's an issue about a ticket going to a unaccompanied child? In the end I opted for 18-21, which worked with a payment of an extra couple of pounds or so.Does anyone know the process for transferring a ticket from an OAP to a child via the website? My old man is trying but gets an error saying that the person he's transferring to isn't an OAP, whether he sets the recipient to child or OAP. He's also tried sending it to me as an adult and gets a similar message. Children's tickets are cheaper than OAPs so I can't see the issue. There is guidance on the site for transferring from an adult to child or OAP which is basically "leave it as adult", but that no longer seems to work either. Can anyone advise?
Tried calling them but it's the only call holding system that I know of where your queue position actually goes up!?