I’m 943.47 in credit with British Gas, I pay 153 per month but live in an extremely energy efficient house, cavity wall and loft insulation. My bill was calculated when Mrs H was furloughed during Covid and also when we were using the electric fire which we don’t anymore (have the Gas CH on).
I rang British Gas for a refund, they’re refusing to offer me more than 340. Now I know the bills will go up in Winter when these charlatans increase the price of energy but does anyone know what my legal stance is here? I was wanting around 600 back leaving just shy of 350 ad a credit.