Relocating Season Ticket - We've regressed - Whats going on?!

No 2 seats together in South Stand Level 3, managed to get one moved to 7 rows behind and 5 along as that was closest to mine. Told me to ring back tomorrow to try and get 2 nearer to each other.... they can piss right off
 
Phoned bang on 9 this morning, and was told by the recorded lady that my call was important, and I was 5th in the queue. Fuckin result! Then 4th, then 3rd, then 2nd, then 1st, and then.... 8th. Then 7th, back down to 1st, then 9th.... Half an hour this went on for, counting down to 1st, then getting binned back to 9th or 10th. Thinking it was a fault, I re dialed to find myself 423rd.

So now I'm now stood outside the ticket office as we speak.

I love my club, but sometimes this is sorely tested.
 
I was on the phone for 2 hrs 30 mins. 151st in the queue. I gave up and went to the ticket office. Took 20 mins in the queue. Easy.
 
It would have been quicker including the round trip (and possibly cheaper depending on the cost of the 4 hours in a queue on the phone) for me to drive down from Cumbria and go to the ticket office.

I'm 29 now.
 
If anyone can make it to the ticket office, do it, especially if you are still over 100 in the queue.

I moved to SS3 block 315. Really good price, loads cheaper than where I was.

Not many seats left up there though.
 
Is it possible to view a stadium seating plan anywhere....can't seem to find one.
 
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