Season Tickets - 2025/26 | Changes to ticket transfer this season (p101)

[Fred_Quimby]

I am a SC holder and I want to get our Grandson a match day membership but I will not always be the one to take him: can I put it on more than one phone?

 

[Buckshaw Blue]

I am a SC holder and I want to get our Grandson a match day membership but I will not always be the one to take him: can I put it on more than one phone?

Think you can download it twice.

 

[alib]

The club will have absolutely no idea who did and who didn’t attend today’s game after that shitshow at the turnstiles?

 

[Marvin.]

I think I will go down Monday and get a card. I am not doing that again. City bodged the inplementation of this tech. It works everywhere from buses to supermarkets, but they couldn't make it work. And not including a barcode on the ticket was an error.

 

[Whether or not]

It's not city's choice the premeir league have mandated all tickets for all fixtures have to be digital.

We had paper tickets at Wolves last week.

 

[colinthewindowcleaner]

We had paper tickets at Wolves last week.

That’s true, but I bet we don’t next year providing neither of us get relegated.
It’s something the premier league want us all to have next year, digital tickets

 

[Whether or not]

That’s true, but I bet we don’t next year providing neither of us get relegated.
It’s something the premier league want us all to have next year, digital tickets

Neither of us get relegated! I know it’s been an awful day, but that is pretty pessimistic. But thanks, it is the first time I’ve smiled in the last three hours.

 

[Centurions]

Not just us apparently as this popped up on my FB earlier.

 

[train man]

I was told by someone on the phone at the club that you can’t do this as it’s against security and safety etc. they will have a dedicated team this season making sure that the person using the season ticket is the person named.

It's ludicrous isn't it? It's a hell of a lot safer and more secure having the ST holder nominate someone for their own seat than the club toshing out returned tickets to all and sundry via 3rd party resellers, resulting in away fans and randomers in home sections, how low an opinion of fan intelligence do they hold for us..?

 

[Betterdeedthan red]

Not just us apparently as this popped up on my FB earlier.

View attachment 167185

Another club who don't give a fuck about real fans

 

[Centurions]

Another club who don't give a fuck about real fans

I can't see any club not going down this route, if they haven't already.

 

[dickie davies]

Can someone PM me and tell me how to download a season card onto two phones

 

[The Light Was Yellow Sir]

I think I will go down Monday and get a card. I am not doing that again. City bodged the inplementation of this tech. It works everywhere from buses to supermarkets, but they couldn't make it work. And not including a barcode on the ticket was an error.

Can you request this on the phone/via email?

 

[The Light Was Yellow Sir]

Mate has transferred a ticket but the receiver hasn’t received an email. Does it take a while, does anyone know?

 

[Corky]

Mate has transferred a ticket but the receiver hasn’t received an email. Does it take a while, does anyone know?

It is instant in previous seasons, or more or less, just like sending a normal email.

It may have changed this season.

 

[The Light Was Yellow Sir]

If I logged into 3 accounts, separately, would I be able to download all 3 tickets?

 

[CleverDickson]

I was told by someone on the phone at the club that you can’t do this as it’s against security and safety etc. they will have a dedicated team this season making sure that the person using the season ticket is the person named.

Until facial recognition comes in they can’t have any way of stopping this. I’m going to have my season ticket on my brothers phone so for the games I can’t make, he will buzz in my other brother. As someone else has said, they can’t ID everyone - or anyone, really, frankly.

 

[shnaghaicityfish]

Mate has transferred a ticket but the receiver hasn’t received an email. Does it take a while, does anyone know?

Should be instant but didn’t work for me, had to phone them. Once I got through (1hr on hold) she sorted it in 2 minutes. No explanation why it hadn’t worked initially.

 

[Sergio<3]

Missed the nomination window, my mate who sits next to me can’t attend the Burnley home game, what’s my options to receive his ticket off him? Thanks

 

[artfuldodger]

Missed the nomination window, my mate who sits next to me can’t attend the Burnley home game, what’s my options to receive his ticket off him? Thanks

you’re both season ticket holders, none. If you’re a member, same as usual. If neither, but you’ve got a supporters number, he can ring and ask if he can nominate you.