Seasoncard - 2021/22 | Print at Home Tickets

yeseye said:
I’m sure I read on here somebody had received email, but it’s very possible I imagined it as the whole charade is making my head fuzzy!
I have actually download mine reluctantly, but it’s so frustrating watching fellow Blues struggling for something that was once as easy as opening a tin ffs!
That’s why I will lurk until Saturday and help out anybody who is struggling , as others are doing, because they don’t seem to be getting much help by phoning up!
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That may be for a individual purchase.

Also plenty of falsehoods told on here, and the club admits they have not been sent.

if they don't send they they are uncontactable this week so I will ask for a refund as it will be entirely their fault.
 
yeseye said:
I’m sure I read on here somebody had received email, but it’s very possible I imagined it as the whole charade is making my head fuzzy!
I have actually download mine reluctantly, but it’s so frustrating watching fellow Blues struggling for something that was once as easy as opening a tin ffs!
That’s why I will lurk until Saturday and help out anybody who is struggling , as others are doing, because they don’t seem to be getting much help by phoning up!
Click to expand...
I think @KirkhamBlue62 said he’d got them sent through after phoning them.
 
yeseye said:
I’m sure I read on here somebody had received email, but it’s very possible I imagined it as the whole charade is making my head fuzzy!
I have actually download mine reluctantly, but it’s so frustrating watching fellow Blues struggling for something that was once as easy as opening a tin ffs!
That’s why I will lurk until Saturday and help out anybody who is struggling , as others are doing, because they don’t seem to be getting much help by phoning up!
Click to expand...

Someone on twitter has said they got thru on phone and can now print at home for Norwich and Arsenal as person in ticket office did it manually, worrying was told the issue they are having should be resolved for games after that!!!!!!
 
Did I hear somewhere that Chelsea are going to refund around 1k fans pro-rata (and are giving them a free CL game) due to their ticketing problems last weekend?
 
I have opted for the Print at home, i’m sure the e-mail will come through by tomorrow evening.
If not i will be going to the City ticket office on friday dinner (i work near the stadium)
I will ask them to print my ticket off there & then.
If anbody is really really struggling and does not have their ticket/e-mail, i am happy to query this with them while i am there - (if you send me your supporters nunber & name)
I will try and help out any blue as i know everyone is frustrated.
Let’s not give up just yet
 
Anybody else received this email?

MESSAGE TO SUPPORTERS

We extremely sorry that our loyal supporters have endured several days of frustration and dissatisfaction in encountering problems in obtaining their tickets for upcoming games, in particular versus Norwich City. We are urgently endeavouring to resolve the current IT systems issues, however, our efforts seem in vain and our IT advisors are very pessimistic about a positive outcome before Saturday.
We do apologise sincerely for the inconvenience to thousands of you, and, in view of the ongoing ticketing issues we are going to terminate the proposed system and it's designers.
On Saturday, tickets will be available in paper form from a hand cart positioned in the car park by the admin block, this will be personally staffed by the three of us.

Khaldoon M. Murbarak
Ferran Soriano
Txiki Begiristain
 
Bluebeemer said:
Anybody else received this email?

MESSAGE TO SUPPORTERS

We extremely sorry that our loyal supporters have endured several days of frustration and dissatisfaction in encountering problems in obtaining their tickets for upcoming games, in particular versus Norwich City. We are urgently endeavouring to resolve the current IT systems issues, however, our efforts seem in vain and our IT advisors are very pessimistic about a positive outcome before Saturday.
We do apologise sincerely for the inconvenience to thousands of you, and, in view of the ongoing ticketing issues we are going to terminate the proposed system and it's designers.
On Saturday, tickets will be available in paper form from a hand cart positioned in the car park by the admin block, this will be personally staffed by the three of us.

Khaldoon M. Murbarak
Ferran Soriano
Txiki Begiristain
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It’s not even funny anymore well and truly fucked off
 

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yeseye said:
That’s what I’m hoping for….
I’m going to bide my time.
They Know I haven’t downloaded anything yet.
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You can now print tickets from your account, however still unable to transfer to another person.
 
Blue-E said:
If anyone finally gets through to the ticket office - ask them to enable the Print at home tickets for everyone.
Then we've got a choice / mobile or paper and can transfer a paper ticket or print to pdf and email to someone else if we can't go. SIMPLES!!!!!
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You hearing this Prestwich Blue?

An excellent recommendation, going forward.
 
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