Seasoncard - 2021/22 | Ticket Exchange

[manchester blue]

Yes. Total shambles.

The terms and conditions say that they don’t guarantee ticket exchange availability and exclude any liability for losses due to non provision.

My ticket always sells, so I think I’ll be asking city to pay me and pointing out that those clauses are void as unfair contract terms under the Consumer Rights Act 2015.

I could be wrong but I always thought ticket exchange only activated when regular tickets sold out.

 

[jazzy]

How to use Ticket Transfer

• Log into your account at tickets.mancity.com
• Select 'My Account' in the top right corner
• Select the 'Tickets' tab
• Select the fixture you would like to transfer your ticket for
• Select the Supporter from your Friends and Family that you would like to transfer your match ticket to
• Follow the remaining steps of the standard ticket purchase journey (there will be no charges) to complete the transfer of your ticket
• An email will then be sent to the Supporter you transferred to, who can then download the Mobile Ticket to their smartphone for the specified match

Please note: your Mobile Season Ticket will work as usual for all other fixtures.

 

[Carver]

As above, ticket transfer is now available.

Let’s see how long it takes to break it

 

[radcliffe1309]

My two season tickets are downloaded to my phone, one is in my name and the other in my wife's name. When i want to transfer a ticket to my sons name, who is on my family and friends list it will only allow me to transfer the ticket that's in my name but wont let me highlight the ticket that is in my wife's name. has anyone else had the same problem?

 

[radcliffe1309]

Sorry ....to follow on , could it be that both tickets are on my account and my wife should have her own account ?
If thats the case why would the club send both to my phone/email

 

[Mad Eyed Screamer]

Is Danny Wilson still presiding over this debacle?

He's saying a prayer for Mary

 

[Mad Eyed Screamer]

Away clubs apart from Rags, Scousers etc should be offered 1500 tickets. If they want the rest they have to pay for them all apart from what City can't sell.
No way should Southampton, Palace or Watfird be given an initial 3000

 

[yeseye]

My two season tickets are downloaded to my phone, one is in my name and the other in my wife's name. When i want to transfer a ticket to my sons name, who is on my family and friends list it will only allow me to transfer the ticket that's in my name but wont let me highlight the ticket that is in my wife's name. has anyone else had the same problem?

Important Information

• You are only able to transfer your own mobile ticket from your own account.

 

[yeseye]

Sorry ....to follow on , could it be that both tickets are on my account and my wife should have her own account ?
If thats the case why would the club send both to my phone/email

Where else could they send your wife’s to?

 

[radcliffe1309]

Important Information

• You are only able to transfer your own mobile ticket from your own account.

Thanks yeseye will I be able to change that so my wife can transfer as well , does it mean she has to have her own account ?