Seasoncard - 2021/22

[EL APACHE TEVEZ]

Top of the table for football, bottom for communication and website functionality!

Spot On

 

[cityzen81]

Yes but nobody with enough points for it to actually matter I.E gives them access to away tickets, are on Gold and they're the ones you have to catch. They're all also on platinum and they're also getting further ahead with every away ticket they get and the chasing pack don't. You're only catching people who have dropped out of the race.

You don’t get any points for away tickets anymore

 

[Bald fraud]

So you didn’t pay off your season card in 19/20? If so I think you’ll find it has been cancelled

I cancelled the direct debit after the club said fans won’t be allowed in and had the remaining money refunded to me. I cancelled it because I didn’t know when I’d be back on full money. They emailed me today saying it’s being auto renewed so defo not been cancelled. Like I said though the dd has been cancelled

 

[Uwe`s Grandad]

I am trying to renew for me and my lad on direct debit says that my sort code is invalid even though I have got it in front of me on my card. Why is nothing easy with the City website

I had the same issue so I just put the 6 numbers in with no spaces and clicked on where it says look up (next to the box you have written them in) and that seemed to work

 

[Norbiton]

I cancelled the direct debit after the club said fans won’t be allowed in and had the remaining money refunded to me. I cancelled it because I didn’t know when I’d be back on full money. They emailed me today saying it’s being auto renewed so defo not been cancelled. Like I said though the dd has been cancelled

Did you tell the club you’d cancelled the DD? They’d have no way of knowing until they tried to take money.

 

[Doddy]

Got reply back before I pressed next showed price with discount so thought that is what I would pay recieved confirmation shows discount in top box but is charging me full price without the discount. Is that right?Am paying by direct debit. Not very good website

 

[blueyorkie]

The alternative was supposed to be available for Everton, it took two phone call and 5 hours, and they tried just to tell you to use someone else's phone and begrudged doing it.

Then the people who used phones had issues scanning and some just had to be let in.

It isn't moaning for the sake of it, it was a massive cock up for a game with 10k fans, and they still roll it out pretending it had been a success.

Fair play it worked a treat for my daughter and I

 

[Eccles Blue]

I am trying to renew for me and my lad on direct debit says that my sort code is invalid even though I have got it in front of me on my card. Why is nothing easy with the City website

I had the same issue so I just put the 6 numbers in with no spaces and clicked on where it says look up (next to the box you have written them in) and that seemed to work

Doddy, as Uwe's Grandad says there is a drop down just by where it says look up, that gives you your branch address. It's a bit like when you put in your post code and it says which house. I suppose it's to make sure the right branch is contacted for your money!!



It's been an interesting day hasn't it? Bring on the football I say!! :-)

 

[Bald fraud]

Did you tell the club you’d cancelled the DD? They’d have no way of knowing until they tried to take money.

Tried doing it online today wouldn’t let me complete the transaction for some reason. So rang the club and kept yo yo’ing up and down in a queue for half an hour and sacked it off

 

[Doddy]

Doddy, as Uwe's Grandad says there is a drop down just by where it says look up, that gives you your branch address. It's a bit like when you put in your post code and it says which house. I suppose it's to make sure the right branch is contacted for your money!!



It's been an interesting day hasn't it? Bring on the football I say!! :-)

Thanks have sorted that got another problem now with cost shows discount on email but still charging me full price. Thanks