Seasoncard - 2021/22

@OffertonBlue I'm really sorry but I had to laugh out loud at your response there. I really hope they are not the death of you (or of me come to that because, although I had a relatively easy time of it, my feelings are similar.
But with me it is because I love the club and hate that these things keep going wrong. I can't defend what has been happening because it is NOT RIGHT!! (sorry for shouting!) and I really want to defend the club. :-(

Hope things improve soon for everybody.
 
Eccles Blue said:

NEW: MOBILE TICKETS​

The Club will be introducing mobile ticketing for all matches at the Etihad Stadium for the 2021/22 season. This follows its successful trial at the Etihad Stadium at the Club’s final match of the 2020/21 season. Alternative ticket methods will be available for supporters should these be required.

From the City website.
Click to expand...
I think he was trying to ascertain what the alternative methods are, so asked the club.

For Everton it was "use someone else's phone" and then "call back from Wednesday and wait another 2/3 hours on a phone queue" and after that "I can't do paper tickets, it is another team, they are not in until Friday so you will get them then" - Got them Thursday.
 
Corky said:
I think he was trying to ascertain what the alternative methods are, so asked the club.

For Everton it was "use someone else's phone" and then "call back from Wednesday and wait another 2/3 hours on a phone queue" and after that "I can't do paper tickets, it is another team, they are not in until Friday so you will get them then" - Got them Thursday.
Click to expand...
OK I see what you mean but, for me, who also wants an alternative method I actually thought that for the club it would be sensible (& I realise that sensible and City don't always compute) to wait and see how many want/need alternative method before announcing.
e.g. if 10,000 wanted an alternative then it is viable/economical to use the old credit card type season card.
If only 1,000 wanted an alternative then maybe print at home.

In other words I was waiting until the furore over the renewals/relocations was sorted as the club have told us there will be an alternative. :-)
 
  • Like
Reactions: CC1
Eccles Blue said:
OK I see what you mean but, for me, who also wants an alternative method I actually thought that for the club it would be sensible (& I realise that sensible and City don't always compute) to wait and see how many want/need alternative method before announcing.
e.g. if 10,000 wanted an alternative then it is viable/economical to use the old credit card type season card.
If only 1,000 wanted an alternative then maybe print at home.

In other words I was waiting until the furore over the renewals/relocations was sorted as the club have told us there will be an alternative. :-)
Click to expand...
Liverpool are charging £5 for plastic cards which seems expensive compared to the cost but better than spending 2 hour plus on the phone.
 
Eccles Blue said:
OK I see what you mean but, for me, who also wants an alternative method I actually thought that for the club it would be sensible (& I realise that sensible and City don't always compute) to wait and see how many want/need alternative method before announcing.
e.g. if 10,000 wanted an alternative then it is viable/economical to use the old credit card type season card.
If only 1,000 wanted an alternative then maybe print at home.

In other words I was waiting until the furore over the renewals/relocations was sorted as the club have told us there will be an alternative. :-)
Click to expand...

exactly right. They haven’t announced the options yet but as many of us don’t want to use - or don’t have - a smart phone, there will be a suitable alternative.
It’s just a case of the club finding out the scale of the issue and then deciding the best way to deal with it.
 
markblue said:
I filled this in last night as soon as it was posted by Supporter Services on Twitter.

No call back of course, has anyone else had Supporter Services ring them ?
Click to expand...
No.

I'd already cancelled my direct debits but still filled in this form just as an opportunity to verbally register my frustration, if indeed I ever got a call. Needless to say, nothing yet.
 
You must log in or register to reply here.
Unread Posts

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top
✖
  AdBlock Detected
Bluemoon relies on advertising to pay our hosting fees. Please support the site by disabling your ad blocking software to help keep the forum sustainable. Thanks.