Seasoncard - 2021/22

Alfie Budd said:
What’s ironic about this is that one of City’s major sponsors (sorry partners) is Wix, a company claiming to be a world leader in website development. I hope for their sake, nobody looks at their work on the City site before using their services!
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Wix are not a world-leader in website development especially not in e-commerce. In fact they are regarded as a bit of a joke.
 
I've deferred this year and thank God I did. Personally, and for the long term benefit of fans who just want to be easy going match attending supporters rather than tech laden participants in some kind of Orwellian social control experiment, I hope it's a disaster. Only then will those in the Ivory Towers realise that the masses will not be made fools of unduly. I'm kind of hoping this will be like the Poll Tax; a great idea on paper but it was detested enough to cause mass riots and non payments.

The saddest thing about this however, is the realisation of just how out of touch our club has become with the very people who were once its lifeblood. We are now regarded as nothing more than a colourful backdrop to the product being sold around the world. In short, clubs views fans as high maintenance liabilities (Policing, Security, Insurance, Stewards, Staff, Ticketing etc) for the revenue they generate and introduction of such schemes without any genuine fan consultation show the complete disregard In which we are kept.

I'll leave you with this little thought:- How long before virtual fans/noise are considered the easy option and the way to go? We had a season experimenting with it and I can guarantee there will have been some interesting number crunching going in by the bean counters during that time.
 
Corky said:
I've not come across any other business treating its customers so badly and we are supposed to be members.

Terraces closing and going all ticket was the same season, and we had a massively reduced capacity and photo ID was needed to buy tickets, but the phone lines were near completely useless that season so the only way to but a ticket with any confidence was going to the ground.

If it is as big a cock up as that season, no wonder people are complaining eh? I take it you had no idea what went on?

As for plastic cards no one ever complained. Plastic cards were not a barrier to entry, they helped make things quicker.
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Of course I was there, I’ve had a season ticket since 1983.

What I’m saying is that there was similar stress and complaints that in the grand scheme of things all worked out to be nothing and wasn’t the end of football as we know it - yet according to this thread we’re about to drive away thousands of fans and even someone referring to the Poll Tax riots as comparison!

When the cards replaced the books there were many many yelps of complaint that it would then be “impossible” to lend tickets and whole generations of families would be prevented from going. Yet, in the end people all just adapted and have forgotten all about season books as a thing. This’ll be the same.
 
leithblue said:
Of course I was there, I’ve had a season ticket since 1983.

What I’m saying is that there was similar stress and complaints that in the grand scheme of things all worked out to be nothing and wasn’t the end of football as we know it - yet according to this thread we’re about to drive away thousands of fans and even someone referring to the Poll Tax riots as comparison!

When the cards replaced the books there were many many yelps of complaint that it would then be “impossible” to lend tickets and whole generations of families would be prevented from going. Yet, in the end people all just adapted and have forgotten all about season books as a thing. This’ll be the same.
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A lot of that is commonsense and even though it will be reluctantly I will be using mobile ticketing. However, my experience at the Everton game was none of the relative handful of people in front of me at M2 entrance got in first time and neither did I. People were scanning their phones several times before switching turnstiles, the stewards were trying get them to work and it was across ages and not just FOC technophobes. I'm a FOC but I have to be very IT proficient in my job and after several goes and a change of turnstile I eventually got in.

I have no confidence whatsoever that the club will have taken remedial action as it was declared a success. In reality it was a shambles.
 
bobbyowenquiff said:
Wix are not a world-leader in website development especially not in e-commerce. In fact they are regarded as a bit of a joke.
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I couldn’t agree more and wouldn’t go within a million miles of the company if I needed a website creating. But that doesn’t change what Wix claims to be if you read the company’s own publicity.
 
blueparrot said:
Think within 5 years nearly all tickets for everything will be mobile electronic tickets. Any other kind will be the exception.
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There are electronic tickets and electronic tickets. I agree that physical tickets will soon no longer be sent out and people will enter via scanning a code either from a phone or print out. But that is not the same as what is being suggested here.

The readers used for the Everton match were not using an optical scan but an electronic scan and it didn’t bloody work in far too many cases. Including mine! There were people wandering around asking what to do, the queues were building up at the turnstiles even with the low number of tickets issued and the instructions to arrive very early.

I suspect that a number including myself were admitted after staff overrode the system to avoid having a riot on their hands. And that was a ‘highly successful’ trial.

The problem is trying to move from a system exclusively based on plastic cards or paper tickets to one based entirely on digital technology without a transition process in between. The one trial was the Everton match which was a shambles. It doesn’t fill me with any confidence.
 
leithblue said:
Of course I was there, I’ve had a season ticket since 1983.

What I’m saying is that there was similar stress and complaints that in the grand scheme of things all worked out to be nothing and wasn’t the end of football as we know it - yet according to this thread we’re about to drive away thousands of fans and even someone referring to the Poll Tax riots as comparison!

When the cards replaced the books there were many many yelps of complaint that it would then be “impossible” to lend tickets and whole generations of families would be prevented from going. Yet, in the end people all just adapted and have forgotten all about season books as a thing. This’ll be the same.
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I don't remember any complaints in the transition from the old books to cards. It was clearly progress.
 
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