Seasoncard - 2021/22

[ONTHERUNWITHTHAKSIN]

Did you log in to your son's account using his Supp. no.? That's what it says to do for downloading U-13s tickets.

Yes

but I don’t have a password for him

 

[PragueBlue]

So you can log into your account from anywhere and print it off to a coupled printer?

I would assume/hope so!

 

[blue whippet]

I usually wait on things like this to avoid the initial surge but curiosity got the better of me and the fact you can stay in the queue after closing the page is very useful. Took a while to log in but once I did it took about 5 seconds to download no hassle whatsoever very quick and easy.

I don't think we should be forcing people into mobile ticketing but to citys credit, since the announcement, they've been very good with the information and the setup.

Agree with you here. I am pretty hopeless when all said and done with my phone and technology, not for want of trying I might add. The step by step guide on the email was very helpful though. I followed it to the letter and now have my ticket on my phone. I have even gone back into the google pay wallet that I didn't even know existed on my phone and there it sits, a resplendent little blue square. Am thankful I only have my own to sort out though, feel for those trying to sort out family members cards.

 

[manclad]

Queued for about 10 minutes, downloaded the e- season card in about 20 seconds and it's all set up now ready for the Norwich game.
Not bad going for a 65 year old FOC.

 

[lancs blue]

Yes

but I don’t have a password for him

Did you try clicking on the "forgot your password" link underneath the login details, they should send a temporary password to the registered email address (I'm guessing that's yours).

 

[blue44]

I have even gone back into the google pay wallet that I didn't even know existed on my phone and there it sits, a resplendent little blue square. Am thankful I only have my own to sort out though, feel for those trying to sort out family members cards.

so,did someone set up your google pay app for you and you didn't even know ?

 

[ONTHERUNWITHTHAKSIN]

Did you try clicking on the "forgot your password" link underneath the login details, they should send a temporary password to the registered email address (I'm guessing that's yours).

Yes and received fuck all

Now registered him own account but have had to email them to allow to add supporter number

 

[Elbow beards]

Done, piece of piss.

 

[lancs blue]

Yes and received fuck all

Now registered him own account but have had to email them to allow to add supporter number

Jesus, I worked in IT for 30 years - I wouldn't have lasted 30 days if I'd produced some of the crap City's IT dept. come up with.

 

[Kompany Car]

It's a fucking shambles. Can download my ticket fine to my phone but trying to get my son's ticket on his phone just doesn't work. Even if I log in with my account on his phone and even have my Google account on it.
Seems to be easy if you have one season ticket but for linked accounts it doesn't work.