Seasoncard - 2021/22

Prestwich_Blue said:
I know I should be setting an example but it's been such a poorly planned and managed shit-show that I'm actively considering whether to just go for the Print-at-Home option for a season, to see how it pans out.
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Does opting for print at home tie you exclusively to that method or can you run that alongside the mobile ticket version and only print off tickets when the need arises e.g in my situation to give my ticket to my non smart phone owning old man when I can’t go ?
 
Prestwich_Blue said:
I know I should be setting an example but it's been such a poorly planned and managed shit-show that I'm actively considering whether to just go for the Print-at-Home option for a season, to see how it pans out.
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How do you chose that option anyway?
when i got both our tickets in my account last night
i now only have the option to download to wallet ,none to print at home or pick up at ground
 
BELFAST_BLUE_BOY said:
I have downloaded season ticket, on phone and all worked ok. I can see all the tickets for the season on my account. SO....I cannot make Arsenal game and want to give my ticket to a friend - how do you do that with digitial tickets now?????? Do you need to wait or can I do it now? I have tried clicking on it and also a print option that does not work! I was hoping this would be very easy to do.
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The transfer of mobile tickets is not available until the 16th pal.
 
cityzen81 said:
The barcode contains your supporter information. It will scan (or look like it has scanned) but it will not get you through the turnstile. You need to use NFC as stipulated in the instructions.

I guarantee this was part of the issue at Everton as I don’t think there was any information about people having to use NFC.
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At the Everton match my NFC didn't work at the checkpoint, they had to scan the barcode, and the same thing happened at the turnstile, no response to NFC so switched to the barcode and inserted the phone into the slot to get the turnstile unlocked.
 
Christian Brearley said:
Anyone know how to transfer tickets for if you can't make a game? Not very clear and a bit of a pain
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You can do it from seven days before the game in question. The exact process will hopefully be made clear a week from now when people can start doing it for the Norwich game.
 
Apologies for asking a question that’s no doubt been asked multiple times.

Once I’ve chosen to download my mobile season ticket and done that, does it then exclude me from ever doing print at home ticket in case I want to pass it on to a mate to use?
 
artfuldodger said:
My lad’s 20, but I’ve paid for his ticket since he was 5 and I’ve just managed it from my account. In the past, if needed, he’s logged on with his supporter number. Never been an issue. I assume it’s a phone call to customer services?
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Eventually managed to sort it on my lads phone. They have some very persistent cookies it would appear on android. Logged out of the account, deleted all cookies in Chrome on his phone. Tried logging back in, using supporter number and password, still didn't work. So thought I would have one last go and clear the cache on the phone by booting into recovery mode.
Boom could log in and download the ticket to his Google pay. Wouldn't mind if it was an old phone but it's a 3 month old Google Pixel 5.
Strange that he hasn't had a similar problem with the other passes/loyalty cards he has on Google Pay so must be something odd with how Man City handle cookies or authentication.
 
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