Seasoncard - 2021/22

[Carver]

If iphone
open wallet
go to the ticket
click the 3 dots top corner
remove pass

Note that you have to unlock the phone and then open the wallet app, you can’t access it from the Lock Screen (if you’ve allowed that in settings).

 

[ctwrd]

Still no ticket exchange option

 

[Corky]

Despite being paid by Direct Debit for the last god knows how many years, one of our seasoncards hasn't renewed this year. We only realised when we tried to download the mobile tickets last week.

Contacted supporter services last weekend and they said we'd need to send an email to mancity@mancity.com. Did that and was advised we'd get a response in 5 working days. Had nothing back so have tried chasing. Spent an hour on hold with supporter services on Friday, Saturday and now this morning but not managed to get through. Tried contacting them on Twitter and that didn't work either.

Any advice on how to get a response?

They normally reply on that email address but I have not had a reply to my straight forward query on the 6th August yet so there is likely to be a big backlog due to their faulty systems.

 

[Corky]

Still no ticket exchange option

Even if you could list it they are not selling Norwich tickets, they took them off sale over the weekend despite not selling out.

 

[xmusampa]

Despite being paid by Direct Debit for the last god knows how many years, one of our seasoncards hasn't renewed this year. We only realised when we tried to download the mobile tickets last week.

Contacted supporter services last weekend and they said we'd need to send an email to mancity@mancity.com. Did that and was advised we'd get a response in 5 working days. Had nothing back so have tried chasing. Spent an hour on hold with supporter services on Friday, Saturday and now this morning but not managed to get through. Tried contacting them on Twitter and that didn't work either.

Any advice on how to get a response?

I think supporter services were the inspiration for the song the invisible man!

 

[ctwrd]

Even if you could list it they are not selling Norwich tickets, they took them off sale over the weekend despite not selling out.

It’s in general sale

 

[Corky]

It’s in general sale

TICKETS​

• Match ticket

On general sale to all supporters. 6 tickets per supporter.

UNAVAILABLE


Edit: they are selling now, but it must have been down for best part of a day.

 

[u2fme2]

Still no ticket exchange option

Still no print at home either!!

 

[the trog]

Register | Manchester City FC | Official Website

login.mancity.com

Cheers for that

 

[Churchlawtonblue]

I just want printable tickets at home but cant see how i can do this. Cant get through to supporter services. This is a shambles. Seriously thinking of cancelling the season tickets, DD and asking for my money back. So frustrating.