Seasoncard relocations 19/20

BlueMoonRisin' said:
I think it may be today mate as I think the relocation window closed yesterday. Worth ringing the club to find out.
Click to expand...

I was relocating late yesterday. There was a technical issue and notes left for it to be finalised this morning (tbf they were very helpful) and I was concerned I'd have to join a big queue this morning with the new STs. I was told nothing happening today with new STs so would be standard phone traffic this morning.
 
I relocated on the second day of relocations from a good seat on the aisle in 315 around a great set of guys to the seat behind my dad who is on row A in 215. I was 50/50 to go as it was more than double the price but the opportunity to sit next to my dad was a chance I could not miss and he loves his seat as he doesn't need to stand which is a big bonus at his age.

I got an email today to say due to a technical issue the seat is no longer available and I have been moved to the nearest available in 215 which is near the back of he block and to call them if this was a problem.

I called back straight away to see if I could go back to my original seat and was told that it was now unavailable.
I asked why I was able to move to this seat in 215 and she mentioned something about a Suberbia ticket but couldn't give me any more info. I asked to be called back by a manger but not had a call yet.

Anyone else had a similar issue?
 
gomoich said:
I relocated on the second day of relocations from a good seat on the aisle in 315 around a great set of guys to the seat behind my dad who is on row A in 215. I was 50/50 to go as it was more than double the price but the opportunity to sit next to my dad was a chance I could not miss and he loves his seat as he doesn't need to stand which is a big bonus at his age.

I got an email today to say due to a technical issue the seat is no longer available and I have been moved to the nearest available in 215 which is near the back of he block and to call them if this was a problem.

I called back straight away to see if I could go back to my original seat and was told that it was now unavailable.
I asked why I was able to move to this seat in 215 and she mentioned something about a Suberbia ticket but couldn't give me any more info. I asked to be called back by a manger but not had a call yet.

Anyone else had a similar issue?
Click to expand...

Yes, three seasons ago. I moved from the Family Stand to 305 in person at the ticket office (or so I thought) and a few days later the club contacted me to say there had been a mistake and that the seat wasn't available. I was offered a slightly cheaper one in 303 (which I took) and then I asked for some sort of compensation and i got the first CL group game for free (was Bayern).

Edit: it was five seasons ago!! I was in 303 for two seasons and then moved into SS3.
 
Ardwick Green Blue said:
Yes, three seasons ago. I moved from the Family Stand to 305 in person at the ticket office (or so I thought) and a few days later the club contacted me to say there had been a mistake and that the seat wasn't available. I was offered a slightly cheaper one in 303 (which I took) and then I asked for some sort of compensation and i got the first CL group game for free (was Bayern).

Edit: it was five seasons ago!! I was in 303 for two seasons and then moved into SS3.
Click to expand...
Thanks mate. They will hopefully give me a call today and we can sort it out.
 
Well they should tell the person who bought your ticket that they cant have it now due to "technical issues^ and move you back.
 
gomoich said:
I relocated on the second day of relocations from a good seat on the aisle in 315 around a great set of guys to the seat behind my dad who is on row A in 215. I was 50/50 to go as it was more than double the price but the opportunity to sit next to my dad was a chance I could not miss and he loves his seat as he doesn't need to stand which is a big bonus at his age.

I got an email today to say due to a technical issue the seat is no longer available and I have been moved to the nearest available in 215 which is near the back of he block and to call them if this was a problem.

I called back straight away to see if I could go back to my original seat and was told that it was now unavailable.
I asked why I was able to move to this seat in 215 and she mentioned something about a Suberbia ticket but couldn't give me any more info. I asked to be called back by a manger but not had a call yet.

Anyone else had a similar issue?
Click to expand...


We've got 4 season tickets as a family and have sat together since the early 80s. When SS3 was built we moved from Colin Bell Level 1 and relocated. Less than two weeks before the season started i got a call to say that one of our new seats didn't exist as they'd made a mistake with the seats. We'd relocated to 4 seats at the end of a row and all aisle seats in our new block didn't exist. It wasn't just us affected but whoever had an aisle seat in our block. I kicked off and was shocked by the responses and attitude of supporter services. Our old seats had now gone so we couldn't move back, the ones offered to us a four weren't acceptable and the nearest available single seat was 10 rows behind so after sitting together as a family for 30 years we were now split up. Luckily the next season the seat directly behind became available and we relocated so we're kind of sat together now. I understand that seats get sold but like i've said the responses i got left a sour taste....
 
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