Seasoncards to be sent out. Paper tkts possible for Watford

This is very poor customer service, planning and embarrassing for the club.

Just called the club after waiting 20 mins in a que for the 2nd time this week.

Monday Im told it has been dispatched yesterday Im told it just gone to print and today Im told they have technical issues with the chip in my card and it should be dispatched tomorrow. It is clear they are lying or being told to use these lines. Heres a tip just tell the bloody truth.

I have very little trust in what I am told so have asked if I can have a paper ticket and I will collect today as I don't want to be in another que before the match at weekend. They said "yes I can". Its clear they have little faith my ticket will arrive before weekend as well to offer the paper ticket.

Total shambles I ordered my ticket on the first day of renewals and we are now 2nd week into season.

Lets scrap renewals and just bloody keep your old card!!!!

Rant over. cmon CITY and breath...

Some people must have not a lot to worry in life. If it comes it comes - 99.9% will arrive in time. If you are an unlucky one - you might have to queue for ten minutes. You will still get in. Shit happens.
 
3 packages (for myself and the 2 gremlets) containing the 93:20 welcome packs and cards have finally arrived at home, apparently, following a number of calls to customer services. Gremlet #1 has declared the Aguero goal thingy to be 'really cool'.

Looks like they are starting to get through - hope other blues get them in time for Sunday.

Really looking forward to the match now!
 
this nonsense happens every year,have you just made the 99.9% up?

No - I did an in depth study of the greater Manchester postal deliveries this week and completed a complex mathematical formula.

Is your question serious?
 
No - I did an in depth study of the greater Manchester postal deliveries this week and completed a complex mathematical formula.

Is your question serious?
is your "shit happens" post serious?...some of us have paid almost double for our cards this season and we should put having to queue up for the privledge as down to "shit happens".....your name isn't Jack by any chance is it?
 
is your "shit happens" post serious?...some of us have paid almost double for our cards this season and we should put having to queue up for the privledge as down to "shit happens".....your name isn't Jack by any chance is it?

I bet you your ticket arrives in the next day or so. Anyway mine has in a lovely box with a free scarf and a wallet and a great video of Aguero scoring which i have been playing to the Rags all morning. On Sunday I will be watching an amazing team in an incredible stadium. Some people just like to moan. Why waste your energy worrying until the absolute disaster of having to potentially queue for a few minutes happens?

Yes my shit happens post was serious by the way and no my name is not Jack.
 
a few impatient nobs on here - whats the worst that can happen - 10 minutes out of you precious lives in a queue - possibly you might get them back by stopping till the end of the game, who knows?
 

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