This is very poor customer service, planning and embarrassing for the club.
Just called the club after waiting 20 mins in a que for the 2nd time this week.
Monday Im told it has been dispatched yesterday Im told it just gone to print and today Im told they have technical issues with the chip in my card and it should be dispatched tomorrow. It is clear they are lying or being told to use these lines. Heres a tip just tell the bloody truth.
I have very little trust in what I am told so have asked if I can have a paper ticket and I will collect today as I don't want to be in another que before the match at weekend. They said "yes I can". Its clear they have little faith my ticket will arrive before weekend as well to offer the paper ticket.
Total shambles I ordered my ticket on the first day of renewals and we are now 2nd week into season.
Lets scrap renewals and just bloody keep your old card!!!!
Rant over. cmon CITY and breath...
this nonsense happens every year,have you just made the 99.9% up?Some people must have not a lot to worry in life. If it comes it comes - 99.9% will arrive in time. If you are an unlucky one - you might have to queue for ten minutes. You will still get in. Shit happens.
this nonsense happens every year,have you just made the 99.9% up?
is your "shit happens" post serious?...some of us have paid almost double for our cards this season and we should put having to queue up for the privledge as down to "shit happens".....your name isn't Jack by any chance is it?No - I did an in depth study of the greater Manchester postal deliveries this week and completed a complex mathematical formula.
Is your question serious?
is your "shit happens" post serious?...some of us have paid almost double for our cards this season and we should put having to queue up for the privledge as down to "shit happens".....your name isn't Jack by any chance is it?
WowSome people must have not a lot to worry in life. If it comes it comes - 99.9% will arrive in time. If you are an unlucky one - you might have to queue for ten minutes. You will still get in. Shit happens.
People are paying more and more to support City and for many buying season cards, it represents a fair piece of their salaries and they have a right to be upset if they haven't received the correct levels of service. After all, if your paying for a service, you would expect to receive that service."wow - what a great attitude to life" - no worries.
Ok, any of those in 93:20 fancy a Bluemoon meet up in the bar before the game Sunday ?
Could you also imagine if we were at home last weekend ?Are people seriously suggesting that anyone having to queue up on Sunday for a paper ticket will only have to wait 10 minutes? Seriously? This is City's ticket office we're talking about and anyone that needs to go through that rigmarole can kiss goodbye to their plans for a few pre-match scoops or whatever else they've got lined up. I'm predicting it will be complete and utter chaos on Sunday going off the amount of people on this forum alone that still haven't got their seasoncards/paper tickets. I'll happily defend our club where I see fit but when it comes to issues like this they really let themselves down. I mean, how fucking hard is it to have all seasoncards printed and despatched in good time for the first home game?
if i was you pal i'd get there early as some fucker might be in your seat,i wouldn't trust these wankers to get anything right