No worries - that's what I'm here for!
This has been raised with the Club a few times. As a regular away attendee, via the ticket points route, it's incredibly frustrating
If I remember correctly, the Club have always indicated that they don't necessarily add the full allocation on at once, in order to allow those down on the points ladder to also access a wide variety of options.
That said, people are clearly right to be concerned as it is patently obvious that tickets continue to fall into the wrong hands. And whilst things like the full allocation not showing on the website, or the countless tickets that appear on third-party resale sites, continue, I think it is quite understandable for fans to be sceptical.
None of this, of course, is helped by the complete lack of transparency on away sales. I have asked for clear information to be published time and time again, to no avail. In case people weren't aware, the breakdown should be 60% to ticket points holders (inclusive of 5% to the 18-25 allocation and around 3% for the junior pull through), 15% to the Official Supporters Club, 10% to hospitality, and 5% to the club, friends and family.
Very happy to keep at the Club on this one.