Log into the ticket site and check purchase history on account to see if it has you as buying one/them, then check email address is correct then spam.Anyone still not received their confirmation email? I’ve been charged so I definitely know I’ve purchased it, I’ve seen some people have had their ticket posted too - should I be getting into contact with supporter services?
If you have bought one SS are not interested until much closer to the date of the game when a duplicate can be arranged.