I like Tesco because they tend to look after our wallets and purses during this ghastly cost of living crisis. They price match Aldi, give us Clubcard points that add up, and they have a much nicer ambience than the most of the others, and they give us 10% off a £200 twice a month shop. Lidl and Aldi are not the cheapest on their so called staple basket items when you operate a like for like price match.
As for the OP's comment on the decimation of the high street from conglomerates, well if the high street would bother to lower prices and actually begin to provide a service, then that would be a good start. Offer us all a reasonable pricing structure and a modicum of courtesy et service level then you may just survive.
This why Jeffreys Bezos gaff is constantly ringing tills 24 hours a day. Sure people wave their pitch forks at him with flaming torch to hand, but he wins because he does it right. The other day I had a return package in my Amazon locker so I pressed a call back button to let them know, so as they could redirect the return. Within one minute our phone rang and the ever so polite Lady Nitta apologized and told me to keep the package or dispose of it at my will. Hoozah .. but upon opening it up it was a spit laden dog muzzle that had clearly been tried on, so we binned it.
So that was a nice interaction, but it never ended there because a follow up email was on it's way ..and I quote.
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Hello Gunny,
This is Nitta from Amazon Customer Service who assisted you earlier.
Thank you for that kind and warm approach you gave on the call. It was indeed a pleasure helping you.
I'm sorry to hear about that you have unwanted package on Amazon Locker together with the Fire HD 10 Plus tablet | 10.1", 1080p Full HD, 32 GB | Slate - you have purchased. We do apologize for this inconvenience and appreciate you letting us know about this.
You are welcome to keep, donate or dispose the item whichever is convenient for you.
We'll take each and every action to prevent you from bearing any inconvenience. It's certainly not our intention for our customer to have anything, but a pleasant experience at Amazon.co.uk.
Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.
On a personal level, I appreciate your patience, cooperation and understanding in this matter. It is our privilege to have you as our valued customer & we want to make sure you are always taken cared of. Be assured that we'll continue working hard to ensure that you receive accurate service.
I've forwarded your feedback to the relevant Team for future improvements.
Also, Amazon takes all security-related matters very seriously and your account security is our top priority.
I hope you find me helpful assisting you today. Take care and stay safe always.
This Why Jeff is top dog and this is why he's a billionaire and the same with all the other consummate professionals in retail land such as Mr Dyson and Mr Tim Martin. As a contrast I had the displeasure of trotting around Dunelm a few days back and was trying to find a cutlery and plate rack in chrome, so asked a lady with an Ask Me For Help T shirt on and she just walked past us with headphones on pointing to the other end of the room and wobbled past. A BandM employee who was asked to price us up a door mat and begrudgingly shook his head as he had been assigned food displacement that day and gave the impression that he shouldn't be dragged away.
Anyway we don't just shop at Tesco's owing to price imbalances, and will use Asda for any specials showing on the Trolly web site. Yesterday we bought 30 two litre bottles of our favourite flavoured Dark Berry Tango at only a pound a pop. Also 18 bottles of Schweppes Tonic at a pound a bottle.
When Jacks was closing down we bought 90 bottle of 2 litre Coke at 25p each because it was rude not to.
As consumers it's important we do our own work to keep combat the cost of living crisis and meet it head on.
Anyway I have forgiven Tesco for the horsey meat scandal and move on we must but before we persecute Tescos we must also understand that Iceland, Asda's, Lidl, Aldi and Makro were all compliant in carelessness. Oh yeh and Burger King.
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