Supporter Services - MCFC

trotsky

Well-Known Member
Joined
22 Sep 2008
Messages
1,554
Location
In the pub
What a waste of fucking time and energy this so called supporters services and access team at our club has become. As a disabled supporter who has since 14th September been waiting on a response from numerous emails and phone calls to resolve a personal issue I have relating to accessibility, I am so pissed off, I think I will now go down the route of discrimination. A so called access team that does not give you access to them, nor respond to you. Does anyone have the contact details for the person in charge of supporters services, after the conversation I’ve just had once again with a no mark at the club, just leaves me like many of the mind sere not arsed about you, you’re 55 years of support means nowt.

I feel for you, bud. I had a similar experience where the initial people you speak to have not got a clue. Probably not their fault, just poor training and/or recruitment. When I finally spoke to a manager things got sorted pretty quick. Just insist on getting an answer when you phone and keep going up the chain until you receive satisfaction. Good luck.
 

Saddleworth2

Well-Known Member
Joined
27 Jan 2014
Messages
14,450
What a waste of fucking time and energy this so called supporters services and access team at our club has become. As a disabled supporter who has since 14th September been waiting on a response from numerous emails and phone calls to resolve a personal issue I have relating to accessibility, I am so pissed off, I think I will now go down the route of discrimination. A so called access team that does not give you access to them, nor respond to you. Does anyone have the contact details for the person in charge of supporters services, after the conversation I’ve just had once again with a no mark at the club, just leaves me like many of the mind sere not arsed about you, you’re 55 years of support means nowt.
Is there not a disabled rep on City Matters that would help you? I'm sure @Prestwich_Blue will give you their name. Good luck mate, hope you get the issue resolved soon.
 

Eds

Well-Known Member
Joined
7 Nov 2005
Messages
7,952
What a waste of fucking time and energy this so called supporters services and access team at our club has become. As a disabled supporter who has since 14th September been waiting on a response from numerous emails and phone calls to resolve a personal issue I have relating to accessibility, I am so pissed off, I think I will now go down the route of discrimination. A so called access team that does not give you access to them, nor respond to you. Does anyone have the contact details for the person in charge of supporters services, after the conversation I’ve just had once again with a no mark at the club, just leaves me like many of the mind sere not arsed about you, you’re 55 years of support means nowt.
try and email Danny Wilson or Lisa Eaton - Danny.wilson@mancity.com or lisa.eaton@mancity.com I think
 

Eccles Blue

Well-Known Member
Joined
27 Aug 2009
Messages
11,736
Location
Eccles of course! Just Eccles!!
What a waste of fucking time and energy this so called supporters services and access team at our club has become. As a disabled supporter who has since 14th September been waiting on a response from numerous emails and phone calls to resolve a personal issue I have relating to accessibility, I am so pissed off, I think I will now go down the route of discrimination. A so called access team that does not give you access to them, nor respond to you. Does anyone have the contact details for the person in charge of supporters services, after the conversation I’ve just had once again with a no mark at the club, just leaves me like many of the mind, their not arsed about you, you’re 55 years of support means nowt.
Mark Todd is the City Matters Disabled Supporters rep. His email address can probably be found on the City Matters section of MCFC.com.
 

skivitheblue9320

Well-Known Member
Joined
14 Jul 2017
Messages
327
Location
MANCHESTER
Team supported
THE BEST TEAM IN THE LAND IN ALL THE WORLD
Many thanks to those that gave me the named contacts at the club. I emailed them directly this morning outlining all my concerns and within 2 hours I had a call from one of the access team who was full of apologies about the lack of response from them and supporters services.

I am now happy to report that I have been offered two alternative and accessible seats in separate sections and can decide which would be best suited for me following the Burnley and Palace games respectively.

As we all know it shouldn’t have to come to this to get things done but once again thank you to those that gave me the sound advice and contacts.

Best wishes to all.
 

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