Debenhams has been conning people for years. In the late 90's all they sold were overpriced 'brands' which are still for sale today albeit heavily discounted because people now won't buy them because there's better elsewhere.At one time, because of the nature of the business that Debenhams is/was, Debenhams will have put a lot of small businesses out of business when they took off.
Although, I do feel for the 12,000 who’ve lost their jobs.
But everything evolves.
Even before Covid, we were all working so many hours and we are all too knackered or too busy at weekends to go out of our way shopping at big department stores. Or, if you’re like me, wouldn’t go shopping on weekend if you paid me. So a lot of us started to look online.
Also these big nationwide department stores that do a bit of everything but specialise in nothing, had their time; but I think people are actually starting to prefer to shop at local shops and specialist shops these days. I know if I was looking for a rug or a set of cutlery or a bath towel set, I’d rather go to individual rug, kitchen, and bathroom shops than shop at places like Debenhams.
I’d rather go to a local indie coffee shop than Costa and especially Starbucks.
I’ve even searched out some local clothing brands and local clothing retailers recently, and started buying their stuff or gear from their local shop instead of just going for the same old big brands or to big department stores.
I’d hope that the future of shopping comes full circle back to more local small businesses. Especially when Covid is behind us, with being out of the EU n’all; not only make sure you buy British, but buy locally from local businesses!
It isn't that people aren't shopping on the high street, Next, Zara and other clothes shops are thriving because they've adapted to the times. They shook up their online models, made it slick and opened home shops which are also thriving. M&S has caught onto this and many of their stores now just sell food or home stuff.
Me and the mrs will drive to Liverpool to go in the nearest H&M Home or Horwich for Next at Home, we won't drive up the road into town to go into Debenhams for any reason.
It's a massive shame for the jobs but this is a result of bad management, it has nothing to do with the internet ruining everything like many people keep claiming.