I'd say it was more likely that for certain games, a number of tickets are taken off the total allocation meaning that the 60% is from a smaller than usual pot.
We were tracking this for the first half of the season and the evidence clearly shows that for bigger matches it is 30% or less going to ticket point holders of the available allocation. I get your point about a number of tickets being taken away from the overal pot but we are talking sometimes 600 to 1200 tickets out of 3000 unavailable to points holders that should be if the 60% was true. The evidence is also there in cup finals where huge swathes of prime seats are not available on Day 1 to points holders but magically appear later. Same is true for away allocations, you do see 'chunks' come back and it is not because people are holding in the basket.
Reality is people on around 21500 points should probably get a ticket to all matches if it was allocated properly at 60% with the exception of some really small grounds.
People who used to be able to get tickets at the same mark are slowly being phased out despite no real points being available to make a difference (assuming these people stay on cup schemes).
Personally I think there is a legal argument against the club that either should result in a change of ways or compensation to those that have spent vast amounts of money on the selling point that there is a 'priority' which is arguably no longer the case. But who wants to take action against their own club who also have a lot of good points too!
I accept that for many away matches the criteria goes low and of course we don't want to be in a position where we don't sell our allocation but the way to deal with that is simply to give ticket points holders a proper exclusive window well ahead of time and the bulk (60% is absolute minimum, ideally 80%) of tickets.
My view is away tickets should only be by ticket points. I've no issue with a ballot option or limited number of junior pull throughs as long as the bulk is still going to ticket points. Issue I have is we don't get the full 60% and we've no idea how to really push a change here.
Suggestions like rolling windows are all great but really we need to see the data to help propose something sensible. But to see the data requires the club to be extremely transparent about the levels supporters are at. Maybe that's a start.
What is clear is despite some away matches selling out to a high ticket points levels, there are at least 500 to 1500 people in that away end that did not have the required number of points, that's just not right.