Ticket Loyalty Points

My computer studies teacher was the typing teacher doing it out of a book as no one had a clue then.
That was how I got the job I guess. I did a years secondment at Lancaster University after insisting to one of my fellow teachers a couple of years earlier that computers would never catch on!! When I got my DASE in Educational Computing from Lancaster he sent me a certificate stating that I was no longer a Luddite!! (He was a lecturer at Cardiff Uni by then). :-)
The Government then introduced Advisory Teachers in Educational Computing and I did that for the next 6 years.
 
I sent an email to supporter services on Friday,and got a reply a few hours later.
The reply was that they would add the points to my account " in the next few weeks".
When I then received a further email asking my opinion on the way they had handled my query, I replied that the service from them was a disgrace and completely unacceptable from a large organization like City.
The scourge of bad service in what we are told is a services economy.
To add your points probably takes 1-2 minutes of activity.
But the virtual request will be allowed to sit in a queue for weeks before any action.
It's everywhere.

And then we get the staff shortages/ COVID/ blah blah blah excuses.

It's "the next few weeks" because they get away with it.
Hate to say it but perhaps a Ticketmaster service would be better.
 
My reply from City...

I hope you are well. Please note that the points are due to be added for the cup schemes at the end of the season.
stuffed a few for Champs league final.....lazy cunts. They said to me when we were knocked out of any cups they'd get added.
 
My response to request yesterday -

‘Ticket points for the completion of our participation of the FA Cup will be added in the next couple of weeks. Sincere apologies for the delay and inconvenience caused.’
 
Still awaiting for Supporters services to reply since Monday...
Services my arse
 
Just gonna say the same. Checked mine & I've not received any points for the LC or FA? Got my ST points when I renewed & and cup games but none for any of the 2 competitions we were knocked out of.
League cup came a week after we got knocked out for me....have you had a look around that date?
 
I've just renewed my season card for next year and had my 190 points added to my ticketing account.
But nothing yet added on for THIS SEASON'S FA Cup scheme.
Twisted logic in my opinion.
no one has yet......weird fuckers they are. Monetise points then fuck around making you wait.

Wish they'd fuck points off and just give me all the tickets to sell .....
 
no one has yet......weird fuckers they are. Monetise points then fuck around making you wait.

Wish they'd fuck points off and just give me all the tickets to sell .....
Iv posted 2 times i think ,iv had mine and my sons for the fa cup already,i contacted supporters services and they did it for me,within 1 week of us being knocked out by liverpool.Im hoping they perhaps shouldnt have done and we get them again when everyone else gets theirs !
 
Iv posted 2 times i think ,iv had mine and my sons for the fa cup already,i contacted supporters services and they did it for me,within 1 week of us being knocked out by liverpool.Im hoping they perhaps shouldnt have done and we get them again when everyone else gets theirs !
shhhhhhhhhhhhhhhh
 

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