I queued for over 90 Minutes yesterday, parked up next to The Old Fruit market at 2:15ish & was about 4:05 when we left the venue, I agree with the main feeling in that the organisation was a shambles, Ideally we wouldn't have to do it, but for whatever reason we do, secondly there should have been better organisation & more staff on.
From my point of view the staff that was on were trying there best, The 2 guys checking your ID into the venue were trying to control the crowds, stopping people from pushing through but were getting Dog's abuse of blues & the staff doing the tickets seeing to be going as quick as they can but again were generally being spoke to like shit, & people crowding round the table rather than just waiting in the queue to be called forward....Not a difficult concept to grasp! So if it had been like that all day, I'm not surprised some blues got a bit of attitude, the staff were only human.
By the way, some of our fans were an absolute disgrace in that queue (& the ground but that's another story), I saw at least 2 taking coke while queuing & as we got near the door, a coach pulled & a load of people got off to get tickets. Instead of doing the normal thing & queuing, they decided they were better than everyone else & decide to crown round near the door & push in, causing a real crush as you went in, pushing & making it difficult for the lads checking ID. 2 blues were very close to coming to blows, one said something jokingly to a lad that had pushed in behind him, the other lad just going straight off at him was obvious he was on something, aggressive attitudes with other blues....What's the fucking point, were in the same boat.
So a process that was a pain in the arse in the first place, was made a lot worse by our fans inability to be civilised & just deal with the situation!