I've been on the phone and web since 9am on the dot. The website has been up and down like a brides nighty, plodding along slowly on the phone but getting somewhere at least.I got down to 236 in the queue after 1hr and 20mins. and just hung up. Website is best hope.
just managed to get mine, been on since 9am on the dot, only advice i can give is just stay with it once you get in each stage takes 5/10 mins , previuosly kept clicking over and over, so dont click on ahything else i even got the confirmation mail 5 mins before finishing processing payments
Cup scheme is that way ahead