Tickets home - Real Madrid - Sold out

Hour and a half on the phone got from number 590 to 340 then finally got them on the website.
Managed to get the day off work as well whew
 
You select a ticket...it times out before you get to move on. Small time is this.
 
Got to a point where I logged in, selected seats., added to the basket but the basket is empty. Trying again.

I got through that stage, the basket said "preloaded onto SC", transaction went through, confirmation email says "paper ticket will be delivered" even though I haven't entered a delivery address, so fuck knows where my tickets going?
 

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