That's a shame, I hope they got the send off they deserved.There was a bike firm who changed their boxes to look like it was a TV box as the bike boxes kept getting damaged and their losses deceased as people took good care of a telly.
That's a shame, I hope they got the send off they deserved.There was a bike firm who changed their boxes to look like it was a TV box as the bike boxes kept getting damaged and their losses deceased as people took good care of a telly.
Mine came stained.
It's a tiny stain, but it's a stain on a collectors item that we paid through the nose for.
Worst of all it's really hard to get a photo of it
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Glad you can see it mate!I can see it. On the right, halfway down.
Mine came stained.
It's a tiny stain, but it's a stain on a collectors item that we paid through the nose for.
Worst of all it's really hard to get a photo of it
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Thanks for the back up, what an absolute shit show!Can see that clear as day mate.
Thanks for the back up, what an absolute shit show!
Glad you can see it mate!
Wonder what the club will say. You heard anything about yours pal?
Mine just arrived.. I have not yet looked inside to see the shirt because it's a present for my son so I don't want to open it. I will probably take a peek at some point though based upon what people here are reporting.
So far so good. Sorry to hear about the damage that folks there are seeing. Am I right in saying that they shipped within the UK in it's blue presentation box without any outside box? So it was left open for postal/courier workers to see? That's horrendous. I hope that the club makes it up to you.
It was shipped in a plain brown UPS box that was partly opened but the actual presentation box inside is undamaged and is in a plastic covering also
Same pal. Did you complain to City and have you had any response?View attachment 99821View attachment 99822
I've sent an email to the store via the online webform. Let us know if/when you get any update.Sorry to see that. :-(
Looks like this is going to be a huge problem for City. There will be a lot of unhappy fans and refunds.
Shocking to think the club would send something so special and personal out in packaging like they have.
I went to the souvenir store. Spoke to a manager. Gave her my contact details. Waiting for an update and a reply.
Hope you get it, I've had 4 delivery days now from them, still waiting, apparently they think it's still in GermanyMine is being delivered tomorrow according to UPS. Let's hope it is not damaged...