Everything about the club is rotten from top to bottom and it all stems from entitlement and that entitlement is absolutely stopping from the massive improvement needed throughout:
The executive structure: Lets start at the top, the old idea was that it was all the glazers fault despite them spending over 1 billion pound on players they were the problem according to the press and the fans, so they farmed the problem out to catweasel and what has he done, he's come in and said alot of good soundbites, sacked alot of staff and drawn some pretty pictures but not made any material difference whatsoever and then he hires a cog in the wheel at city and gives him the keys to the car and once again what he does is come out and gave some pretty soundbites including the we want to compete to win the league in 2028 one which is just another lead weight of entitlement holding them back but in reality has made no material difference.
The playing and coaching staff: Once again its either one of two things with the players, older players coming for one final paycheck who are lauded as being the best ever in there position or young players breaking through who are lauded as the next big things, neither of these are true and result in a mish mash of players with ridiculously large egos who care about themselves and the brand far more than the team and think they are miles better than they are and become entitled which once again stunts their improvement.
The fans: They and the press are the biggest problem and the biggest lead weight dragging the club back, they are so entitled they leave no time for improvement and rebuilding which forces the owners and the manager into stupid decisions which are to the detriment of the club, they threaten protests, say they are going to write letters on their stupid little youtube channels and cannot accept that just because they were good 15 years ago it doesnt follow that they are now and despite what the press tells them it doesnt change what they see with their own eyes no matter how much they want it too.
The press: read above as much of it applies to the press but then you have ratboy tacitly managing the club and pushing his agenda and trying to force the owners in certain ways and then all his little allies and enablers like slimy stone following him and coddling the fans that it isnt as bad as all that and they are still the biggest club in the world (TM) and fueling their sense of entitlement which once again leads to bad decisions.
The club from top to bottom is rotten and the toxicity feeds of itself and long may it continue.
OH AND THEY ARE STILL SCUM