Just spent nearly 2 hrs "discussing" my broadband and tv service with the price hike comimg on thier live chat
Was looking at my bill going up to £121
first offer £108 if I get an O2 sim for a fiver a month - no please cancel
Next £90 a month stil lwoth an O2 sim added.
Said if you mention an O2 sim again I wil l cancel whatever ;-)
as they sent several messages convincing me it was a good deal I screen shoted my bundle offed on Uswitch for Sky customers.
£68 a month plus TNT sports
After getting disconected (for the 4th time) they offered me the same deal on a new contract.
Seriously there is no need for all the palava, just offer long term customers a good fucking deal ffs ;-)