Seasoncard Renewals 2017/18

[BlueSkyBlue]

My Daughter has an 18/21 card,she was 21 last December and they have put her down for a discounted season card again.
Have a missed something or is it correct?

T&Cs say.....
3.1. Concessionary Seasoncards are available in respect of all categories of Seasoncard apart from Value Gold
Seasoncards. Concessionary Seasoncards may only be purchased in respect of, and used by, persons that
qualify for such Seasoncard as follows:
a. Under 18: Seasoncards may only be used by persons who will be aged 17 or under as at the
Relevant Date;
b. 18 – 21: Seasoncards may only be used by persons who will be aged between 18 and 21 as at the
Relevant Date;
c. Aged 65+: Seasoncards may only be used by persons who will be aged 65 or over as at the Relevant
Date;
d. Disabled Supporters: may only be used for individuals who fulfil the criteria set out in Part 8.

Its a conundrum...do you contact them and they make it expensive or...do you just continue using the ticket anyway (it shows as an adult ticket inside the stadium when the lights go on - but maybe thats a reason for them doing away with the 16-17 one)

 

[Ban-jani]

Any chance any of them are reading this thread?

That's a joke by the way, they couldn't give a fuck about long term fans.

I'm cancelling after being a season ticket holder since I was below the age of 10.

Sad times.

 

[Millwallawayveteran1988]

I got a phone call last week from the girl dealing with the customers being affected by the tunnel.
She offered me two seats on row C, I said I didn't want them and I want my seat in 93:20.
Was told there was no availability up there, but I know at least 10 others are up there. So told her again I didn't want C and was cancelling.
Got an email the day after confirming my Row C seats. YCNMIU.

Shocking customer service! Doesn't surprise me though.

 

[CC1]

Sorry - It's a very emotive topic and something I feel strongly about. The people saying it's an insignificant increase and we've never had it so good are right in many ways but missing the point. We've been in a better position than we've probably ever been in in my lifetime but there's a feeling among many that the club almost want to change the fan-base and replace people like us, who go home and often away but refuse to be 'monetised', with people happy to buy a ticket and spend loads in the shop and food outlets. When absolute die-hards like @squirtyflower are giving up then something's gone much more wrong than an extra £20 on a season ticket.

Agreed. It is sad to see diehard fans leaving the club. Out of interest I am going to email Danny Wilson and ask why they couldn't freeze the ticket price again in view of TV money but I expect he will (probably rightly) say we are still playing catch up in terms of revenue compared with scum. My mate is a long term ST holder at OT & had paid more for years for a tiny poxy seat in - let's face it - a pretty old fashioned scruffy stadium (despite laughingly being nicknamed theatre of dreams!!).

I agree the increase is not going to make a big difference revenue wise but I still think that the constant criticism of every aspect of the club is unwarranted. Even the much maligned stewards are only trying to do their job and I don't envy them having to try to get a tanked up city fan to sit down or stop smoking.

I'll let you know what Danny says!!

 

[squirtyflower]

Agreed. It is sad to see diehard fans leaving the club. Out of interest I am going to email Danny Wilson and ask why they couldn't freeze the ticket price again in view of TV money but I expect he will (probably rightly) say we are still playing catch up in terms of revenue compared with scum. My mate is a long term ST holder at OT & had paid more for years for a tiny poxy seat in - let's face it - a pretty old fashioned scruffy stadium (despite laughingly being nicknamed theatre of dreams!!).

I agree the increase is not going to make a big difference revenue wise but I still think that the constant criticism of every aspect of the club is unwarranted. Even the much maligned stewards are only trying to do their job and I don't envy them having to try to get a tanked up city fan to sit down or stop smoking.

I'll let you know what Danny says!!

I have to say that, personally, I don't have a beef with the price rise.
To me its the whole experience as a customer. It was so good and improving year on year but for some reason the last year has gone to shit.

 

[Ban-jani]

I have to say that, personally, I don't have a beef with the price rise.
To me its the whole experience as a customer. It was so good and improving year on year but for some reason the last year has gone to shit.

Might just be my perception but I've felt different since the Barcelona guys game in. I know Txiki is just players and it might not even be Soriano's remit but I've not felt the same since the 12/13 season.

I just feel incredibly disconnected now.

 

[xmusampa]

Can anyone shed any light on family stand criteria. I was under the impression that up to 3 adults could go in as long as junior was u15 who accompanied them. Is the junior/ child now classed as being u18.

 

[fathellensbellend]

Agreed. It is sad to see diehard fans leaving the club. Out of interest I am going to email Danny Wilson and ask why they couldn't freeze the ticket price again in view of TV money but I expect he will (probably rightly) say we are still playing catch up in terms of revenue compared with scum. My mate is a long term ST holder at OT & had paid more for years for a tiny poxy seat in - let's face it - a pretty old fashioned scruffy stadium (despite laughingly being nicknamed theatre of dreams!!).

I agree the increase is not going to make a big difference revenue wise but I still think that the constant criticism of every aspect of the club is unwarranted. Even the much maligned stewards are only trying to do their job and I don't envy them having to try to get a tanked up city fan to sit down or stop smoking.

I'll let you know what Danny says!!

If city are attempting to match utds revenue streams at the gate then it is only going to end in tears, we simply don't have anywhere near their fan base, our fans are by and large regulars, the same people who turn up for all competitions, that's why in the cups lots of fans have to pick and choose, there isn't thousands waiting in the wings and probably won't ever be, Liverpool, Utd, arsenal and Chelsea have cornered the fairweather market. The club should be nurturing it's core support not alienating it, while finding ways of attracting all the kids of Manchester to the etihad. We have a brilliant unique football club, those making the decisions are in danger of changing the clubs identity forever, and not for the better

 

[Bilboblue]

I have to say that, personally, I don't have a beef with the price rise.
To me its the whole experience as a customer. It was so good and improving year on year but for some reason the last year has gone to shit.

Been feeling like that for two or three seasons now, I thought moving from 307 to 115 would help, but it hasn't.
Getting treated like fkn cattle is disgusting.

We are only a number to them now, just a walking £ sign, they do not give a fuck about us unless you go in the club shop every visit, spending stupid amounts of money.

I am still deciding if to renew or not. Might take a year out and see how I feel but I think I already know that if I leave, there is no going back to being a season ticket holder, I can already get all the tickets I want, so I won't be missing out and I won't feel the need to try and keep up.

 

[flb]

The football side of City seems to me to be run very well. Academy, women and for most of the time the 1st team at or near the top of the tree. However the vision City have, has somewhere been lost. We were the club that smashed the mould of English football. Aguero dealt a hammer blow to Man Utd and the top 4 and City were set to become a new force in football. The Etihad Campus was under development. Tramway, new stand, training ground, colleges and more. A signpost for the future, but somehow this vision has got lost and we look more and more like a club heading for Arsenal.com than a football club set to displace Barcelona and Real Madrid at the pyramid of world football.

If you look in our league today, the club with hope, vision, and identity is Spurs. They have a new stadium, a young team, and their supporters, and players are buying into it. Somewhere down the line, City's fans began to lose belief in where we are going and that is entirely down to the incompetence of the executives at MCFC who think that communciation is all about the MBA giving a speech at the end of the season. I don't want to hear much from the boardroom, but I do want to see some evidence that City are determined to move forward as a football club, and that we are not settling for top 4, and maximising cash flow. We could make a start by announcing what intentions we have with the ground expansion. That can be a tremendous galvanising forward thinking effect. Stop pandering to corporate clients, and put your fans first. Ticketing. Regular supporters should get priority. Ticket pricing: I don't think the pricing is that bad in regards to season tickets, but adding £10 to season tickets was a silly move.

Three or four years ago City looked like an unstoppable train, but through our own incompetence we have managed to throw away the momentum we had. If I were Sheik Mansour, I'd be making some changes in the boardroom. They don't have much to do, but almost everything they do has been very poorly done.

We will never displace Madrid or Barca as long as I've got a hole in my arse, it's frankly fucking laughable to suggest it, I'd settle for overtaking Chelsea first as they are leagues in front of us for trophys won in the recent era and size of fanbase.

There are too many on here who think we are big hitters because Peps rolled up in town - we are talking already of another transitional season next year, anyway it just heightens the arrogance of that despicable toss pot Soriano who thinks increasing our ST's is somehow fucking justified, you can stick the CL cup scheme up your arse next season pal, the mard arse players should take a pay cut for that shit we've mostly had to watch this season.

The clubs out of touch , not the City I fell in love with.

 

[CC1]

I have to say that, personally, I don't have a beef with the price rise.
To me its the whole experience as a customer. It was so good and improving year on year but for some reason the last year has gone to shit.

I'm kind of glad to hear that SF because if it is just this last year it can be addressed. I think this year has been a big one for the club & they have tried to juggle too many balls

- at last getting Pep
- trying to deal with ageing squad whilst bedding in new manager
- getting tunnel club underway (&the need to sort out knock on effect of relocations etc). It's been criticised by some but look at the publicity Spurs are getting for theirs. So I think the scheme is well intentioned with a view to enhancing the whole perception of the club.

- decision on north stand expansion

They are trying to improve the experience of the fans. Me - I don't care about food, drink or half time entertainment. I just love the footie & love the anticipation of next season with Pep as manager. I hope to be able to sit with same ST holders I've sat with since the Kippax days.

 

[franksinatra]

Been feeling like that for two or three seasons now, I thought moving from 307 to 115 would help, but it hasn't.
Getting treated like fkn cattle is disgusting.

We are only a number to them now, just a walking £ sign, they do not give a fuck about us unless you go in the club shop every visit, spending stupid amounts of money.

I am still deciding if to renew or not. Might take a year out and see how I feel but I think I already know that if I leave, there is no going back to being a season ticket holder, I can already get all the tickets I want, so I won't be missing out and I won't feel the need to try and keep up.

I never realised you felt like that Bill. I have been thinking about whether to renew or not for a while and all the arguments for continuing to renew is meeting up with friends, excuse to see family and nostalgic reasons because it's something I have always done rather than actually about enjoying the match day experience.

It's even stranger because I have really enjoyed some of the football this year but yet still feel disconnected from the club.

 

[CC1]

If city are attempting to match utds revenue streams at the gate then it is only going to end in tears, we simply don't have anywhere near their fan base, our fans are by and large regulars, the same people who turn up for all competitions, that's why in the cups lots of fans have to pick and choose, there isn't thousands waiting in the wings and probably won't ever be, Liverpool, Utd, arsenal and Chelsea have cornered the fairweather market. The club should be nurturing it's core support not alienating it, while finding ways of attracting all the kids of Manchester to the etihad. We have a brilliant unique football club, those making the decisions are in danger of changing the clubs identity forever, and not for the better

True. Hopefully the CFA & women's footie are helping in this respect.

Utd still insist on linking FA & European games with STs - purchase is compulsory- at least ours are voluntary

 

[Millwallawayveteran1988]

True. Hopefully the CFA & women's footie are helping in this respect.

Utd still insist on linking FA & European games with STs - purchase is compulsory- at least ours are voluntary

I think even our policy makers are not that stupid because that really would be the final nail in the coffin for many.

 

[franksinatra]

I'm kind of glad to hear that SF because if it is just this last year it can be addressed. I think this year has been a big one for the club & they have tried to juggle too many balls

- at last getting Pep
- trying to deal with ageing squad whilst bedding in new manager
- getting tunnel club underway (&the need to sort out knock on effect of relocations etc). It's been criticised by some but look at the publicity Spurs are getting for theirs. So I think the scheme is well intentioned with a view to enhancing the whole perception of the club.

- decision on north stand expansion

They are trying to improve the experience of the fans. Me - I don't care about food, drink or half time entertainment. I just love the footie & love the anticipation of next season with Pep as manager. I hope to be able to sit with same ST holders I've sat with since the Kippax days.

Sorry mate, and you are entitled to your opinion I cannot believe you think they scheme is well intentioned and not just another money making scheme to the detriment of your average joe who has sat in those seats for many a year. Whether it be the decent seats in the 2nd tier, seats over the players entrance the club are making the best areas of the ground the preserve of the rich.

I can remember as a kid circa 1984-1987 my dad taking me in H? Of the Main Stand and me hanging over the tunnel when the players came out. For a kid that meant everything. Hope it will not be an option in the future for future generations.

 

[xmusampa]

Is there actually any point in Platinum any more? I've stuck with it since it was introduced, partly because it used to be the only way you could access the ticket exchange scheme when it was Viagogo. But even though I've had a seasoncard since the move to the Etihad and used to be able to get tickets to all the London aways without any problem, I now can't for any of them. And because I don't go to other away games my points will never catch up with what's required even with the double platinum allocation. Just a waste of £50, so I'll give it up now and I imagine thousands of others might well do the same, which will wipe out any increased profit from the price rises.

100% agree. I too used to get to a number of lesser supported away games but quickly realised with each passing season I was not in the running so ditched platinum. It was pointless.the only way I could get to any games then was expensive euro aways most likely buying off so called point whores.i rarely buy food/ drinks as well overpriced.shop purchases are reducing year on year.i thought it would have been our last year in family stand but seem to have been reprieved although not sure why as youngest in our group is now 16 unless it's another city blooper.south stand or high up in the gods will be next step due to cost and the may have to seriously reconsider over coming seasons if rises continue.iwork for nhs so have had below cost of living pay rises since moving to Etihad. In regards to experience I have found most games quite exciting taken in isolation but think over expectations of pep and current team has not helped many decide to stay another year.also most of the entertainment is cheesy tat and atmosphere lacking in comparison to crowd sizes unless it is one of the few needle matches.

 

[paulchapo]

The club certainly do lie if it meets their business needs.
We have been affected by the tunnel. C'est la vie, but we were offered 2 tickets in 93:20 as compensation for two years so we had two years secure. Got a call last week to be told we weren't getting them and we had to look elsewhere.
Its in print in the original letter that we would get them, now they've reneged on them.
Liars and profiteers.

Bloody hell that is diabolical!! Do they not have a legal obligation to follow through what they promised in print? I know we hate the media but as the club pull stunts like this and refuse to talk to the fans I am all for them being exposed for shit like this the wankers!

 

[ballinio]

The people running the club have definitely changed course in the last 12 months, it's a high level decision & many are starting to feel like customers not fans

 

[quiet_riot]

I'll let you know what Danny says!!

You'll either not get a reply, or a token one from his PA. The man who did so much for the fans, personally, has got caught up in the club's new direction as well.

A real shame.

 

[CC1]

You'll either not get a reply, or a token one from his PA. The man who did so much for the fans, personally, has got caught up in the club's new direction as well.

A real shame.

Can't agree with this. Danny has always taken the trouble to return my calls and emails. I'll let you know