Help please re a laptop

Hope you have better luck than me. I bought an Asus last year with a faulty touchpad. Returned it and all they did was reinstalled Windows, clearly didn't test it, and handed it me back. Then the second time, they changed the touchpad (they claimed) and again didn't test it. Then the third time, they changed the whole motherboard. Still didn't fix it. At no point would they just offer a replacement. So now I have an Apple instead.
 

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