Seasoncard - 2021/22

CC1 said:
Not if you update your privacy cookies etc
Click to expand...
It's nothing to do with your browsing history and everything to do with collecting data on supporter spend and so on. It's turning '30 days of engagement into a 365 day enrichment' & increasing revenue per customer.

When the club get a 360 degree view of me they will feel like throwing up. £270 SC plus domestic Cup games and the odd CL knockout game when I can be bothered. Not a penny on food and drink or merchandise. I've got a sneaky feeling I'm not a target customer :)
 
Invisible Man's Bandage said:
It's nothing to do with your browsing history and everything to do with collecting data on supporter spend and so on. It's turning '30 days of engagement into a 365 day enrichment' & increasing revenue per customer.

When the club get a 360 degree view of me they will feel like throwing up. £270 SC plus domestic Cup games and the odd CL knockout game when I can be bothered. Not a penny on food and drink or merchandise. I've got a sneaky feeling I'm not a target customer :)
Click to expand...
The question is who are the target audience? Judging by the how many seats are still available for all the forthcoming games less and less people are taking the tickets up. Bearing in mind the majority of us haven’t been inside a ground for 18 months it could be embarrassing.
 
blueparrot said:
Think within 5 years nearly all tickets for everything will be mobile electronic tickets. Any other kind will be the exception.
Click to expand...
I think that's true but the transition needs to be phased and managed carefully as it has been in other sectors. Online banking is fantastic but the websites are generally excellent and easy to use. City's website has very poor navigation and customer-related content and often has technical problems. Compare Amazon with the experience of purchasing stuff from City.
I sold my house recently during lockdown. It was an incredibly easy exercise compared to the pre-digital era with not a single piece of paper generated and electronic signatures all the way through. It was much easier than buying a ticket off City!
 
Maybe I misunderstood, but someone earlier seemed to be saying that the proof of vaccination codes issued by NHS Scotland and Wales may not be accepted by venues in England?

I just downloaded my proof of Covid vaccination QR code from NHS Wales and it says it is accepted in England. I guess time will tell, but I am slightly reassured...
 
leithblue said:
The club has been signposting this for years. Day to day life has been signposting this for years. It’s not crept up on anyone.

Every time there’s a change there’s the same handwringing and people announcing it’s the end. It was the same when terraces closed, the same when games were made all ticket, the same when season tickets became plastic cards. There’ll be some short term faffing and by Christmas everyone will be happily getting on with things.

Its not part of some grand Orwellian conspiracy, it’s just a reflection of how the world works.
Click to expand...
I've not come across any other business treating its customers so badly and we are supposed to be members.

Terraces closing and going all ticket was the same season, and we had a massively reduced capacity and photo ID was needed to buy tickets, but the phone lines were near completely useless that season so the only way to but a ticket with any confidence was going to the ground.

If it is as big a cock up as that season, no wonder people are complaining eh? I take it you had no idea what went on?

As for plastic cards no one ever complained. Plastic cards were not a barrier to entry, they helped make things quicker.
 
mancityvstoke said:
cityzens.mancity.com

Be a Cityzen today!

Explore the Cityzens community and enjoy exclusive rewards and competitions!
cityzens.mancity.com


For those needing a free supporter number for friends and family
Click to expand...

Just registered my wife "for free" but her profile doesn't include a supporter number. It's showing as blank. Without that it's not possible to add her to F&F - just tried it and it says she needs a ticket account. I assume that means paying for a Matchday Citizens Membership.
Not worth it for me - she'll only use the SC once or twice a season when our son can't make it.
City seem to be making things as awkward as they possibly can.
 
bobbyowenquiff said:
I think that's true but the transition needs to be phased and managed carefully as it has been in other sectors. Online banking is fantastic but the websites are generally excellent and easy to use. City's website has very poor navigation and customer-related content and often has technical problems. Compare Amazon with the experience of purchasing stuff from City.
I sold my house recently during lockdown. It was an incredibly easy exercise compared to the pre-digital era with not a single piece of paper generated and electronic signatures all the way through. It was much easier than buying a ticket off City!
Click to expand...
What’s ironic about this is that one of City’s major sponsors (sorry partners) is Wix, a company claiming to be a world leader in website development. I hope for their sake, nobody looks at their work on the City site before using their services!
 
BillCarlisle said:
Just registered my wife "for free" but her profile doesn't include a supporter number. It's showing as blank. Without that it's not possible to add her to F&F - just tried it and it says she needs a ticket account. I assume that means paying for a Matchday Citizens Membership.
Not worth it for me - she'll only use the SC once or twice a season when our son can't make it.
City seem to be making things as awkward as they possibly can.
Click to expand...
It’s ridiculous isn’t it. My dad works away so my grandad normally comes to all the midweek games with me. We’re in all the schemes so he’ll probably buy a match day membership but the club seem to be doing everything in their power to increase the number of empty seats.
 
Anyone else dreading the first game now? it was bad enough queue outside the south stand without this mobile ticketing nonsense. Maybe this is all a ploy to make people rock up at the ground 2 hours before kick off!
 
Goater666 said:
Anyone else dreading the first game now? it was bad enough queue outside the south stand without this mobile ticketing nonsense. Maybe this is all a ploy to make people rock up at the ground 2 hours before kick off!
Click to expand...
No. it's a Saturday 3.00 I'll get there in plenty of time for the first game so not worried. Why leave it to chance with a new system
 
Goater666 said:
Anyone else dreading the first game now? it was bad enough queue outside the south stand without this mobile ticketing nonsense. Maybe this is all a ploy to make people rock up at the ground 2 hours before kick off!
Click to expand...

Nope, I’m not dreading it, I’m looking forward to it. In fact I’m getting more excited by the day.

I’m going to be there as the turnstiles open and within 5 minutes (having bought my meat and potato pie and a drink) will be sitting in my seat on the front row hopefully. :-)

It’s City we/they do what they want. Wasn’t that one of our songs? We’re Man City we do what we want! :-)
 
Eccles Blue said:
Nope, I’m not dreading it, I’m looking forward to it. In fact I’m getting more excited by the day.

I’m going to be there as the turnstiles open and within 5 minutes (having bought my meat and potato pie and a drink) will be sitting in my seat on the front row hopefully. :-)

It’s City we/they do what they want. Wasn’t that one of our songs? We’re Man City we do what we want! :-)
Click to expand...
No, that's a rag song
 
artfuldodger said:
But n the FAQ it reads


Can I forward a mobile ticket to someone else to download on their phone?

Yes. By forwarding your email containing the link to your mobile ticket, another person will be able to open the link and download it on their smart phone device.

Im so confused!!
Click to expand...
Wait until you get to the turnstile and you’ll know what confusion is then!
 
Beaker said:
The question is who are the target audience? Judging by the how many seats are still available for all the forthcoming games less and less people are taking the tickets up. Bearing in mind the majority of us haven’t been inside a ground for 18 months it could be embarrassing.
Click to expand...
I hope it is

Someone might wake up then
 
Good for those that want to sit in the ground for hours i guess! Not always an option for me especially night games when i've got work. I cant wait for the new system.... Do security, check vaccine\covid pass and then check\scan ticket. It'ls going to to be 1-2+minute for every person. It's going to be chaos! City couldnt even manage to get just doing security right. Lets hope they employ more staff to get this right!
 
Goater666 said:
Good for those that want to sit in the ground for hours i guess! Not always an option for me especially night games when i've got work. I cant wait for the new system.... Do security, check vaccine\covid pass and then check\scan ticket. It'ls going to to be 1-2+minute for every person. It's going to be chaos! City couldnt even manage to get just doing security right. Lets hope they employ more staff to get this right!
Click to expand...
Like this guy will speed things up..
 
You must log in or register to reply here.
Unread Posts

Don't have an account? Register now and see fewer ads!

SIGN UP
Back
Top