Seasoncard - 2021/22

artfuldodger said:
Yes I tried logging in with my sons supporter number, which I’ve always done. And it wouldn’t accept it. So registered him with an alternative email, which is now his account, but it has no details on except for his name and DOB. No points, no season card details etc.
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How bloody ridiculous. Cheers City.
 
Saddleworth2 said:
Following the email about e-ticketing, I have a couple of questions:
do you need a separate app on your mobile to hold the e-ticket or does it get downloaded to your apple ticket wallet?
is there a separate email coming to advise when you can download as I have accessed my account on my mobile and there is no facility to download yet (in the place where the city guide says it should be).
Thanks for any help.
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No separate app required - Apple Wallet is where it will go. Emails with downloading info haven’t been sent out yet - knowing City, they’ll probably do that on the morning of the Norwich game!
 
Saddleworth2 said:
Following the email about e-ticketing, I have a couple of questions:
do you need a separate app on your mobile to hold the e-ticket or does it get downloaded to your apple ticket wallet?
is there a separate email coming to advise when you can download as I have accessed my account on my mobile and there is no facility to download yet (in the place where the city guide says it should be).
Thanks for any help.
Click to expand...
I haven't received any emails from the club with regards to season tickets
However, yesterday I received a five page letter!

20210801_092604.jpg
 
Hi mate, can’t guarantee anything but try the following:
1. From the ‘SETTINGS’ page where you see ‘PERSONAL INFORMATION’
click the ‘MAN CITY’ tab in the top left hand corner.
Now click the icon (top right) & select ‘LOGOUT‘. Once logged out, click the same icon & log back in from the ‘Sign In’ page with email & password.
From the same icon select ‘MY ACCOUNT’ from the drop down.
Is there a supporter number there now in the grey panel below his name?
If not, make a change to one of the fields in ‘PERSONAL INFORMATION’ then save that change. (change something in the address, town, street etc).
Now log out as above, then log back in.
2. If this doesn’t work try to add him to your ‘Friends & Family’ on your account using ‘Last name’ & ‘Postcode’ after you’ve clicked ‘Create a Relationship’.
3. If there’s still no supporter number been assigned the only options left are contacting supporter services mancity@mancity.com
or 0161 444 1894, opt1, opt2, opt1
Hope this helps.
 
Prestwich_Blue said:
LOL. Pretty typical of the Bluemoon paranoia that never quite comes to fruition.

In the earliest days of City Matters, well before Covid-19 came along, digital tickets were on the agenda. This was always going to happen at some point therefore. And one of the benefits promised was that people would be able to transfer tickets at the touch of a button, rather than having to list them on Ticket Exchange or hand over their card to someone.

But of course, some paranoid on Bluemoon knows the real purpose.
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I hadn't heard about them before but I guess with technology advancing rapidly it was bound to happen. It should be a choice though and that isn't a dig at yourself, I know you argued that point.
 
kenzie115 said:
Any idea what to do if they've already got an account but no supporter number? Under "Personal Information" it lists their name and DoB but below that it says:

Supporter no
-
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We had this problem with a friend who had forgotten her supporter number but had an account. The personal info section showed nothing. So we went onto the ticketing page, and ‘bought’ a ticket for a game. At the point of paying for a ticket, it showed her supporter number. Obviously we didn’t buy a ticket!!
 
What happens if on the day of the game I am I’ll and want to give my ticket to my wife, a friend, next door neighbour etc who isn’t a member of the club. Previously I could have just given them the card, how would it work this season
 
Eds said:
What happens if on the day of the game I am I’ll and want to give my ticket to my wife, a friend, next door neighbour etc who isn’t a member of the club. Previously I could have just given them the card, how would it work this season
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They will have to be a member and linked to your F&F list.

Unknown at this point if you could just by pass this by using the print at home method.
 
Prestwich_Blue said:
LOL. Pretty typical of the Bluemoon paranoia that never quite comes to fruition.

In the earliest days of City Matters, well before Covid-19 came along, digital tickets were on the agenda. This was always going to happen at some point therefore. And one of the benefits promised was that people would be able to transfer tickets at the touch of a button, rather than having to list them on Ticket Exchange or hand over their card to someone.

But of course, some paranoid on Bluemoon knows the real purpose.
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Which button is it please? :)

Seriously it’s an easy idea for transferring and thanks for shaping this from what it would have been.
 
Eds said:
What happens if on the day of the game I am I’ll and want to give my ticket to my wife, a friend, next door neighbour etc who isn’t a member of the club. Previously I could have just given them the card, how would it work this season
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Ive signed my wife up for free membership for this reason.for those odd occasions.its just another hoop to jump through for modern day football fan. It gets a bigger job the more people you want to give this option.going to football was once a time for the working man(edit he /she /it)to relax and let off a bit of steam with minimal planning . Unfortunately it's now becoming a paid for military exercise aimed primarily at the brand.personal searches/parking /mobile ticketing/mixed messaging/poor communications etc. For those rich young singletons who have plenty of freetime it can be easy to play "I'm the biggest city fan "but for many the more difficult they make attending a match then they risk ostracising city fans who have a myriad of other pressing commitments.it is difficult to argue against us witnessing citys best showings on the pitch of all time but some ways for me anyway tempered by the experience of the modern day match attender.guess we will soon find out.3 weeks and counting ctid
 
xmusampa said:
Ive signed my wife up for free membership for this reason.for those odd occasions.its just another hoop to jump through for modern day football fan. It gets a bigger job the more people you want to give this option.going to football was once a time for the working man(edit he /she /it)to relax and let off a bit of steam with minimal planning . Unfortunately it's now becoming a paid for military exercise aimed primarily at the brand.personal searches/parking /mobile ticketing/mixed messaging/poor communications etc. For those rich young singletons who have plenty of freetime it can be easy to play "I'm the biggest city fan "but for many the more difficult they make attending a match then they risk ostracising city fans who have a myriad of other pressing commitments.it is difficult to argue against us witnessing citys best showings on the pitch of all time but some ways for me anyway tempered by the experience of the modern day match attender.guess we will soon find out.3 weeks and counting ctid
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Basically in a nutshell you need to registering anyone who may want to transfer your ticket to via f+f just in case! At least that is my current understanding.
 
cityzen81 said:
They will have to be a member and linked to your F&F list.

Unknown at this point if you could just by pass this by using the print at home method.
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The print at home method seemed to suggest you opted for that choice at the beginning of the season and was what you were stuck with throughout rather than be an option game to game.
 
xmusampa said:
Ive signed my wife up for free membership for this reason.for those odd occasions.its just another hoop to jump through for modern day football fan. It gets a bigger job the more people you want to give this option.going to football was once a time for the working man(edit he /she /it)to relax and let off a bit of steam with minimal planning . Unfortunately it's now becoming a paid for military exercise aimed primarily at the brand.personal searches/parking /mobile ticketing/mixed messaging/poor communications etc. For those rich young singletons who have plenty of freetime it can be easy to play "I'm the biggest city fan "but for many the more difficult they make attending a match then they risk ostracising city fans who have a myriad of other pressing commitments.it is difficult to argue against us witnessing citys best showings on the pitch of all time but some ways for me anyway tempered by the experience of the modern day match attender.guess we will soon find out.3 weeks and counting ctid
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How do you add someone on free membership? All I can see is paid for ones.
 
dickie davies said:
And according to the instructions in the letter, it says I have to enable NFC which I've done, and then make Google pay my
default payment app
When I try to do this it's asking for a card
I don't want to load a card onto my phone
Is there any way around this?
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You need to add a card in order to set it up but once done you can delete it.
 
Eds said:
How do you add someone on free membership? All I can see is paid for ones.
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Not very good at tech stuff.think you just go on city site and scroll down to where says register for free. Maybe under sign in or tickets. Can’t quite remember.to be honest wife did it as I’m useless.you just need supporter number Which doesn’t appear immediately. Think you have to search elsewhere and then add to friends and family . Voila. Hopefully someone will pop up and give you better step by step directions
 
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