Seasoncard - 2021/22

[Prestwich_Blue]

Incredible it’s taken a week to sort, comical.

It is. Wasn't expecting it till November to be honest.

 

[Len Rum]

Anyone know if there is the usual option to transfer to another seat and when this window opens?

 

[tolmie's hairdoo]

It is. Wasn't expecting it till November to be honest.

Even the deferral option tab is the very last thing on the renewal page and you need to scroll forever.

Funny that...

Thanks for all your efforts Col!

Can you now make sure the fuckers don't increase ticket prices to £60 to make up the deferral shortfall.

 

[ninjamonkey]

Have you got the link to them confirming the deadline has been extended?

I got an email. deadline extended until Sunday 8pm

 

[Tim of the Oak]

Even the deferral option tab is the very last thing on the renewal page and you need to scroll forever.

Funny that...

Thanks for all your efforts Col!

Can you now make sure the fuckers don't increase ticket prices to £60 to make up the deferral shortfall.

And tbf mate, the deferral tab should be last. I’m sure you have good reasons for deferring but many others are just hedging their bets or want to give up their season cards whilst retaining the benefits.

There’s a good argument for saying this option would have been on line earlier and I hope this now helps you out. All the best.

 

[Tim of the Oak]

Anyone know if there is the usual option to transfer to another seat and when this window opens?

Isn’t that on the 23rd Len?

 

[Len Rum]

Isn’t that on the 23rd Len?

Cheers.
Couldn't see it on the site.
I'll check it out again.

 

[frothy]

You’re either drunk, daft or shopworn. Either way nothing good can come of any further interaction between us so I’m blocking you

I win :)

 

[Tim of the Oak]

It is. Wasn't expecting it till November to be honest.

Equally, putting an untested (or partially tested) change to the ticketing site during the peak of renewals could have overloaded a system that was already struggling. I know the deferrals is well intended and I’m glad people are being supported but peole renewing season cards or looking to buy a new one do seem to be falling down the priorities a bit

On another point, a lot of people have fair gripes about the poor customer service they are receiving but peole looking to change the names on season cards during this busiest of times need to have a look at themselves as well. We could all moan about SupporternServicesns but people could have changed the name on cards when it was quiet.

 

[leithblue]

To be fair we did change the names on seasoncards 12 months ago in the amnesty - only for the renewal process to not take any account of that - and we’re not the only ones with this problem.