Seasoncard - 2021/22

Bluemorgan said:
Apologies, I'm sure this has been answered but I can't seem to find it.

My son has had a season ticket for donkeys years but works away alot and my wife has always used his ticket when he can't go, in fact in recent seasons she attended more than he did. If he forwards the renewal email to her can she download the ticket to her phone and attend instead of him, then when he wants to go he simply takes her phone to the game?

Thanks
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I think as long as you can log into his account, you can download the ticket to your phone. It just downloads the season ticket so you’d only have to do this once and then just use it for the games he’s not attending
 
Cotton Weave Blue said:
I think as long as you can log into his account, you can download the ticket to your phone. It just downloads the season ticket so you’d only have to do this once and then just use it for the games he’s not attending
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This is where I get confused so in the situation you mention would they each download the season ticket to their phones and be able to use it , I thought you could only have it on one phone and if not going share for that game only, and then it reverted back to your phone the game after? It’s a nightmare as I have 4 tickets that we share around the family and I honestly can’t get my head round how we all carry on as before!
 
UsFansKnowNowt said:
the mother of all fuck ups that will be unveiled at any turnstile you care to visit on August 21st.
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I think the best solution would be for anyone using Entrance R could you possibly wait until I'm in before you present your mobile ticket and fuck up every entrance the ground has. I'll wave from the top of the spiral to let you know all's well and the system is working!
 
In my quest to fathom the mystery that is MCFC I think I have forensically found WTF is up with my MCWFC ST. There's a list of fixtures for the women on the OS, but there are no tickets to buy! If I want to buy a single ticket for the first game the OS ticket spot is giving me a two-fingered salute, and informing me there are no events found. Perhaps when they've finished fuckin' half the fans off, they will probably make a start on fuckin off those who are waiting for an MCWFC ST. I await with the same bated breath I reserved for Aguero's winner!
 
Oils said:
This is where I get confused so in the situation you mention would they each download the season ticket to their phones and be able to use it , I thought you could only have it on one phone and if not going share for that game only, and then it reverted back to your phone the game after? It’s a nightmare as I have 4 tickets that we share around the family and I honestly can’t get my head round how we all carry on as before!
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Dont over think it. Think of it as 1 ticket and you've each downloaded it to your phone - essentially all have the same 1 season ticket on your phones. It will admit 1 person per game and then the ticket will void anyone else from that game.

If you changed your phone contract midseason for example, you'd just login to City and download your season ticket again - your not downloading multiple tickets, your essentially downloading what's yours and choosing which device to use it on.
 
Cotton Weave Blue said:
Dont over think it. Think of it as 1 ticket and you've each downloaded it to your phone - essentially all have the same 1 season ticket on your phones. It will admit 1 person per game and then the ticket will void anyone else from that game.If you changed your phone contract midseason for example, you'd just login to City and download your season ticket again - your not downloading multiple tickets, your essentially downloading what's yours and choosing which device to use it on.
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Cheers mate, makes sense ;)
 
Oils said:
This is where I get confused so in the situation you mention would they each download the season ticket to their phones and be able to use it , I thought you could only have it on one phone and if not going share for that game only, and then it reverted back to your phone the game after? It’s a nightmare as I have 4 tickets that we share around the family and I honestly can’t get my head round how we all carry on as before!
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We’re in the same position. We’ve dowloaded onto the phones of the people who are attending the first game (and that’s taken all weekend). It will be different people attending the next home game. We will cross that bridge when we come to it!!
 
On the app under seasoncards its showing mine and my lads, then above asking relocate or add to wallet. When add to wallet is selected nothing hapoens. Any ideas please
 
BillCarlisle said:
What's worrying is that amidst all the frigging about I mentioned in an earlier post my season card could be downloaded to my sons phone at the same it was already downloaded on mine
Surely that shouldn't be possible ?
But it is............
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It would have to be still available in case you get a new device mid season. It can only be used once at the turnstile so so it’s up to users to keep accounts secure.
 
Brightwell Bros. said:
I think if you forward he'd not be able to go. I think you need to add her to his 'friends and family' section, so if she doesn't have an account yet set her one up so she has a supporter number, then you should be able to do it from there. I think you do it match by match, so I'm not sure you can do it yet but should be able to once the matches are showing?

The site says:

"Alongside the reduced risk of lost and stolen tickets, mobile ticketing provides the flexibility to transfer your ticket digitally to people linked in your Friends and Family. This means that you will be able to transfer your mobile ticket to your friend or family member for the matches you cannot attend.

You will be able to do this from your account on a match-by-match basis, removing the need to meet face to face to pass the ticket to them. Please ensure your Friends and Family list is up to date in your online account throughout the season. Ticket transfer is only available with mobile ticketing."
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Do people on your F&F list have to be "members"?

I know lots of blues who've previously let mates who aren't members to have their seasoncard for one off games.
 
Just logged onto my emails, an email re season tickets is there for my youngest but not for me and my eldest, are they all meant to have been sent at once or are they being sent out in mixed up batches?
 
Stoned Rose said:
Do people on your F&F list have to be "members"?

I know lots of blues who've previously let mates who aren't members to have their seasoncard for one off games.
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Yes. "Friends and family" in terms of the card is specifically linked accounts rather than the actual relationship you have to them. I think you could technically add as many people as you want, and it's not that much of a pain to get the supporter number, but certainly not as easy as handing off the card for the day.
 
Stoned Rose said:
It made me add a debit card so tbh mate I think that's something you have to do before you can use mobile ticketing.
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I certainly did not have to add any credit or debit card to download the Seasoncard to my phone.
 
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