I guess that's the sort of reply the club would give, but everything should be of a certain standard welcoming clean and aesthetically pleasing (where possible) the outside of the stadium where the paying fans gather before the games is well below what we should have to accept.
Think of it this way, the media and pundits who regularly slag us off, make false accusations and do so much more to harm our image are given the best facilities the best food and drink all for free.
I would hazard a guess who ever is responsible for providing our facilities couldn't careless.